Sumesh Joseph Email and Phone Number
- Global delivery in partnership with diverse stakeholders in India, USA, MEA, APAC and Europe.- On time delivery for 300+ Production software versions every month for LG’s Mobile handsets worldwide- More than 20 years experience in multicultural and multinational environments, ensured delivery from different cultural teams simultaneously across Europe, USA, Middle east, Asia and Africa.- Onsite experience in Sydney: Australia, Istanbul: Turkey, Hanoi: Vietnam, Dhaka: Bangladesh, Manila: Philippines and Warsaw: Poland- Designed innovative testing methodologies (India Product Field Failure rate reduced 14% to 5% in 2 years)- Designed, deployed audit solutions for team performance (Collective group score elevated from 70 to 95)Awards-1. Award of Excellence- Customer Satisfaction (for establishing field test operations and teams in LGE office, Sydney, Australia)2. GOLD Best Practice Exceptional Performance Award-MC Global Operations, LG Electronics (for Consumer Usage and keen project delivery)3. Star Performer award (for EWP and Aging Test solutions adapted to Korea Global HQ R&D in Seoul)Specialties:Leadership| Product Validation |Quality Planning |Project Management |Operations Efficiency | Global Team Management |Process Control | Audits | Negotiation | Cross-functional Team Collaboration | Organization Change Management | KPI definition and Performance evaluation
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Line ManagerNokia Oct 2022 - PresentBengaluru, Karnataka, IndiaLine Manager for SDL Product System Test -
Senior Project ManagerLg Soft India Jan 2013 - Jul 2021Bangalore Urban, Karnataka, IndiaLead planning for project management, global delivery, technical operations, capability development and country-specific regulatory compliance related to product validation and field test management of Android devices and softwareManage and mentor a distributed team of 30+ members in Product Validation Group (PVG), with emphasis on improving internal competencies, meeting priorities of stakeholders across multiple time zones, and optimizing quality assurance measures.Executed multiple change management initiatives in the India unit, which were appreciated by senior leaders and rolled out as best practices in the other PVGs Played a key role in transforming the audit process in the PVG, resulting in higher product quality levels, better compliance, and improved delivery and team performanceOverseas assignments involved locations Seoul-Korea, Warsaw-Poland -
Project Manager, Global Service Claim ManagementLgsoft India Jan 2008 - Jan 2013Bangalore Urban, Karnataka, IndiaDeveloped best practices and innovative strategies to minimize customer issues and claims across global markets, which enabled accelerated delivery of high-quality products and maintenance software releases to market, better brand perception and improved customer ratingsCoordinated closely with customer service and sales teams worldwide to analyse problems and identify the root causeWon recognition and awards for setting up new field testing infrastructure in Sydney, Australia for LG ElectronicsDesignations Titles progressed through Systems Analyst, Sr. Systems Analyst, Team Leader, Sr, Team Leader to Project ManagerOverseas assignments involved locations Seoul-Korea, Istanbul-Turkey, Hanoi, Ho Chi Minh City-Vietnam, Sydney-Australia, Dhaka-Bangladesh, Warsaw-Poland
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Senior Systems AnalystLg Soft India Pvt Ltd Feb 2003 - Jan 2008Bangalore Urban, Karnataka, IndiaGSM/WCDMA Mobile Network ValidationOMA DRM and 3D Graphics Engine Validation.Responsible for Product Validation, Engine and Standards complianceTitles spanned from Software engineer to Sr.Systems Analyst
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Release MemberSalliemae Solutions (Sungard India ) Apr 2000 - May 2002Bangalore Urban, Karnataka, IndiaEngineer, Release Engineering Team responsible for Student Billing System with major university clients as Caltech and Harward
Sumesh Joseph Education Details
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Mangalore UniversityElectronics And Communication Engineering -
St.Vinvcent Hs
Frequently Asked Questions about Sumesh Joseph
What company does Sumesh Joseph work for?
Sumesh Joseph works for Nokia
What is Sumesh Joseph's role at the current company?
Sumesh Joseph's current role is Project Management | Global Delivery & Stakeholder Management | Market-focused Product Validation | Change Management| Agile Project Management| UX Review.
What schools did Sumesh Joseph attend?
Sumesh Joseph attended Mangalore University, St.vinvcent Hs.
Who are Sumesh Joseph's colleagues?
Sumesh Joseph's colleagues are Vidya Ghadge, Brajesh Kumar Singh, Linda Hughes, Karen Meredith, 蒋新培, Kar Yan Lynn, Rodolfo Lopez.
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