AeroLeads people directory · profile
Sumesh Kumar S Email & Phone Number
Major Incident Manager
at
Tech Mahindra
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Major Incident Manager
Location
Kochi, Kerala, India
Company size
Who is Sumesh Kumar S? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Sumesh Kumar S is listed as Major Incident Manager at Tech Mahindra, a with 147848 employees, based in Kochi, Kerala, India. AeroLeads shows a matched LinkedIn profile for Sumesh Kumar S.
Sumesh Kumar S previously worked as Major Incident and Problem Management Analyst at Atkinsréalis and Business Process Lead at Tata Consultancy Services. Sumesh Kumar S holds Bachelor'S Degree, Physics, B from Mahatma Gandhi University.
Company email context
Email format at Tech Mahindra
This section adds company-level context without repeating Sumesh Kumar S's masked contact details.
Tech Mahindra
Review company-level records connected to Sumesh Kumar S before choosing the right outreach path.
Profile bio
About Sumesh Kumar S
11 years of experience in incident and change and problem management. Have good experience in ITIL / ITSM .Certified in ITIL.As a seasoned Major Incident and Problem Analyst, I specialize in fortifying organizational resilience by meticulously analyzing and resolving complex incidents and problems. With a proven track record in IT service management, I bring a strategic mindset to the identification, classification, and resolution of major incidents and chronic problems. Leveraging my extensive expertise in incident response and root cause analysis, I collaborate seamlessly with cross-functional teams to minimize downtime, enhance system reliability, and optimize overall operational efficiency.My proficiency extends to crafting and implementing robust incident and problem management processes, ensuring swift and effective resolution while adhering to industry best practices. I thrive in high-pressure environments, employing a proactive approach to identify potential issues before they escalate into major incidents. My commitment to continuous improvement is evident in my proactive identification of recurring problems, driving lasting solutions to prevent future disruptions.Beyond technical acumen, I excel in fostering collaborative relationships with stakeholders, vendors, and internal teams. My communication skills are key to translating complex technical issues into understandable language, facilitating seamless communication across all levels of an organization.By combining my technical prowess with a customer-centric mindset, I aim to contribute to an organization's success by mitigating risks, enhancing operational efficiency, and ensuring a resilient IT infrastructure.
Current workplace
Sumesh Kumar S's current company
Company context helps verify the profile and gives searchers a useful next step.
Tech Mahindra
7 roles
Sumesh Kumar S work experience
A career timeline built from the work history available for this profile.
Major Incident And Problem Management Analyst
As a dedicated Major Incident and Problem Analyst, I bring a wealth of experience and expertise in mitigating disruptions and enhancing operational efficiency. Specializing in incident and problem management, I have honed my skills in swiftly diagnosing and resolving critical issues, ensuring minimal downtime and optimal service delivery.
Feb 2023 - Dec 2023
Business Process Lead
As a seasoned Incident Management Specialist, I bring a wealth of experience in navigating the complexities of IT incidents to ensure the seamless functioning of critical systems. My role is defined by a strategic blend of proactive incident prevention, swift response, and methodical post-incident analysis.
Apr 2019 - Feb 2023
Sr Business Process Associate
Responsible for overseeing the end-to-end delivery of services, ensuring that client or organizational needs are met with the highest level of satisfaction. This role involves a combination of operational management, data analysis, and continuous improvement initiatives to optimize service delivery processes.
Nov 2016 - Mar 2019
Incident And Change Management Associate
As a dynamic Change Management Associate, I bring a unique blend of strategic thinking, adaptability, and collaborative prowess to guide organizations through transformative initiatives. My role is defined by a keen understanding of change processes, a commitment to fostering a positive organizational culture, and the ability to engage stakeholders at all levels.
Apr 2015 - Nov 2016
Incident Management Associate
Serve as the first point of contact for reported incidents, providing timely and accurate communication to stakeholders.Collaborate with technical teams to diagnose, troubleshoot, and resolve incidents in accordance with established procedures.
Mar 2013 - Mar 2015
Web Designer
As a PHP Web Designer Trainee, I was responsible for supporting the development and maintenance of web applications using PHP, HTML, CSS, JavaScript, and other related technologies. This position offers an opportunity to learn and grow under the guidance of experienced web developers and designers.
Dec 2012 - Mar 2013
Team & coworkers
Colleagues at Tech Mahindra
Other employees you can reach at techmahindra.com. View company contacts for 147848 employees →
AH
Apoorva Hegde
Colleague at Tech MahindraBengaluru, Karnataka, India
View →
DK
Dhanush Kumar
Colleague at Tech MahindraIndia
View →
AS
Arvind Siddam
Colleague at Tech MahindraHyderabad, Telangana, India
View →
DR
Desh Raj Sharma
Colleague at Tech MahindraChandigarh, India
View →
DS
Deepak Swami
Colleague at Tech MahindraPune, Maharashtra, India
View →
PS
Podile Sai Sandeep
Colleague at Tech MahindraChennai, Tamil Nadu, India
View →
GH
Gaddam Hari Krishna Rao
Colleague at Tech MahindraHyderabad, Telangana, India
View →
MM
Mahesh M
Colleague at Tech MahindraCuddapah, Andhra Pradesh, India
View →
KC
Karan Choudhry
Colleague at Tech MahindraIndia
View →
MH
Mohammed Hussain
Colleague at Tech MahindraHyderabad, Telangana, India
View →
Apoorva Hegde
Colleague at Tech MahindraBengaluru, Karnataka, India
View →
DK
Dhanush Kumar
Colleague at Tech MahindraIndia
View →
AS
Arvind Siddam
Colleague at Tech MahindraHyderabad, Telangana, India
View →
DR
Desh Raj Sharma
Colleague at Tech MahindraChandigarh, India
View →
DS
Deepak Swami
Colleague at Tech MahindraPune, Maharashtra, India
View →
PS
Podile Sai Sandeep
Colleague at Tech MahindraChennai, Tamil Nadu, India
View →
GH
Gaddam Hari Krishna Rao
Colleague at Tech MahindraHyderabad, Telangana, India
View →
MM
Mahesh M
Colleague at Tech MahindraCuddapah, Andhra Pradesh, India
View →
KC
Karan Choudhry
Colleague at Tech MahindraIndia
View →
MH
Mohammed Hussain
Colleague at Tech MahindraHyderabad, Telangana, India
View →
2 education records
Sumesh Kumar S education
Bachelor'S Degree, Physics, B
Master Of Business Administration - Mba, Information Technology, C
FAQ
Frequently asked questions about Sumesh Kumar S
Quick answers generated from the profile data available on this page.
What company does Sumesh Kumar S work for?
Sumesh Kumar S works for Tech Mahindra.
What is Sumesh Kumar S's role at Tech Mahindra?
Sumesh Kumar S is listed as Major Incident Manager at Tech Mahindra.
Where is Sumesh Kumar S based?
Sumesh Kumar S is based in Kochi, Kerala, India while working with Tech Mahindra.
What companies has Sumesh Kumar S worked for?
Sumesh Kumar S has worked for Tech Mahindra, Atkinsréalis, Tata Consultancy Services, Xerox, and Spectrum Softtech Solutions Pvt. Ltd..
Who are Sumesh Kumar S's colleagues at Tech Mahindra?
Sumesh Kumar S's colleagues at Tech Mahindra include Apoorva Hegde, Dhanush Kumar, Arvind Siddam, Desh Raj Sharma, and Deepak Swami.
How can I contact Sumesh Kumar S?
You can use AeroLeads to view verified contact signals for Sumesh Kumar S at Tech Mahindra, including work email, phone, and LinkedIn data when available.
What schools did Sumesh Kumar S attend?
Sumesh Kumar S holds Bachelor'S Degree, Physics, B from Mahatma Gandhi University.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Sumesh Kumar S you were looking for.
View similar profiles
