At IKEA, my role as a Retail Sales Associate and PAX Wardrobe Designer has been pivotal in driving product sales and crafting memorable customer experiences. With over four and a half years of dedicated service, the sales floor has become my arena for showcasing attention to detail and superior product knowledge.Our team consistently strives for excellence in client relations, ensuring that each customer interaction translates into a potential sale and a satisfied client. By maintaining up-to-date market awareness and merchandising expertise, we have successfully sustained IKEA's competitive edge and fostered an environment of continuous improvement and customer engagement.
-
Retail Sales Associate/ Customer RelationsIkea Nov 2019 - Jun 2024Dubai, United Arab EmiratesPromote the sales of products by spotting and seizing sales opportunities, offering alternatives solutions to problems and suggesting add on sales in order to achieve the established sales target. Suggest means of sale improvement to his supervisor as well as determining slow moving or non-selling items and suggesting sales action.Maintain a fully display of products via merchandising methods as laid down by the company.Remain aware of developments in the local market by being attentive, to information given by customers, to advertising and promotions in the media and also by making scheduled market visits so as to be able to maintain the company's competitive advantage and to properly advise customers. Keep an update on changes in the company's products range such as new items or changes in existing items as well as informing the Sales Manager of any customer's problems/comments on the product range or gaps in the range.Conduct a daily detailed inspection of his assigned area so as to review the availability and positioning of price labels, product information tags and other communication media.Review daily stock level on all products in his assigned area and recommends orders to the Shopkeeper.Coordinates with Procurement Executive for information pertaining to stocks in his assigned area.Meet the needs of customers by being understanding and sensitive to diverse customers, by initiating and developing effective working relationships with the customer and by establishing trust and confidence with the customers.Determine the customers' requirements, to prepare a proforma invoice. Maintain contact and advising customers on news or recently received items of customer's interest or which have been reserved as well as following up on quotations sent in an effort to convert to actual sales. -
Sales AssociateHome Centre Feb 2016 - Feb 2018Muscat Governorate, OmanGreeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.Operating cash registers, managing financial transactions, and balancing drawers.Achieving established goals.Directing customers to merchandise within the store.Increasing in store sales.Superior product knowledge.Maintaining an orderly appearance throughout the sales floor.Introducing promotions and opportunities to customers.Cross-selling products to increase purchase amounts. -
Customers Services ExecutiveWipro Aug 2014 - Jan 2016Kolkata, West Bengal, IndiaHP laptop technical support for U.S customers.
Sumesh Pradhan Skills
Sumesh Pradhan Education Details
-
St. Alphonsus SchoolA
Frequently Asked Questions about Sumesh Pradhan
What is Sumesh Pradhan's role at the current company?
Sumesh Pradhan's current role is Retail Sales Associate @ IKEA | Bachelor of Commerce.
What schools did Sumesh Pradhan attend?
Sumesh Pradhan attended Chatrapati Sahuji Maharaj Kanpur University, Kanpur, St. Alphonsus School.
What skills is Sumesh Pradhan known for?
Sumesh Pradhan has skills like Easily Adaptable, Excellent English Communication, Skilled Multi Tasker, Ms Office, Typing Speed 50wpm, Ownership.
Not the Sumesh Pradhan you were looking for?
-
2gmail.com, igc.com.np
2 (981)-8XXXXXXX
-
-
Sumesh Pradhan
Bengaluru -
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial