Sumesh Raman Email and Phone Number
As the Manager of Operations at FK Group of Companies, I oversee all aspects of restaurant activities and ensure compliance to the company's standards and policies. I have more than five years of experience in leading and managing food service operations, including resorts, fine dining, and casual dining establishments.My core competencies include sanitary procedures, food and beverage costs, staff training and evaluation, customer service, security and safety, and inventory and supply management. I collaborate with corporate staff and distributors to purchase and order the required supplies and products, and I respond to customer feedback and complaints effectively. I also conduct regular interviews, orientations, and performance reviews for all restaurant staff, and I design strategies to increase sales, reduce labor costs, and improve food quality. My mission is to provide excellent dining experiences for our customers and a positive work environment for our employees.
Ermg - Entrepreneur Restaurant Management Group
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Operations ManagerErmg - Entrepreneur Restaurant Management Group Oct 2024 - PresentKuwait -
Operations ManagerFk Group Of Companies Kuwait Dec 2022 - Oct 2024Kuwait
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Operations ManagerFoodmates Restaurant Company Aug 2016 - Nov 2022Kuwait, Ksa
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Operations ManagerInternational Famous Franchises Jul 2014 - Jun 2016Kuwait
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Restaurant General ManagerLandmark Group Feb 2011 - Jun 2014• Best in Middle East for Foodmark Mystery Dining Brand Stadard audit program for Year 2011 , 2012, 2013• To ensure that restaurant operates efficiently and profitably while maintaining its reputation and ethos.• Responsible for the business performance of the restaurant, as well as maintaining high standards of food, service and health and safety.• Combining strategic planning, shift pattern organization and day-to-day management activities• Analyzing and planning restaurant sales levels and profitability.• Creating and executing plans for staff development.• Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.• Ensure customer service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests• Taking care of Marketing,promotions and intiative related to the restaurant.• Expert Trainer and well versed in costing and analyzing • Expert in doing SWOT analysis -
Restaurant ManagerRezidor Sas Hospitality Aug 2009 - Jan 2011Parkinn Yas Island, Abu DhabiPre Opening Manager of Parkinn Yas island Abu Dhabi incharge for All Day Dining, Pool Bar and Meeting rooms.Reporting to Asst. General ManagerProviding the most comprehensive and personalized services to the who's who of theGlobal corporate world, international celebrities and royalty staying at the Hotel.Maintaining High standards of service in day-to-day operations.Making training plans for staff and imparting training to them.Handling Guest complaints.Formulating outlet's yearly budget.Attending daily F&B meetings.Maintaining a very good Record of GST ( Guest Satisfaction Tracker)Assisting the other entire F&B outlet if they are busy. -
Asst. Restaurant ManagerStarwood Hotels & Resorts Worldwide, Inc. May 2005 - Jul 2009Grosvenor House DubaiPre opening Member of Grosvenor house ,Asst. Manager experience in Budhabar,Sloanes restaurant, Retreat Bar.and Roomservice Supervised at the international specialty restaurant.Member of F&B Trainers Group, Active Member of Eco Committee and Sports and Social committee Handled daily operations. Imparted training to the staff as a Departmental Trainer. Assisting Room Service Manager in conducting day-to-day operations. Handling Guest complaints. Assisting Room Service Manager in formulating outlet’s yearly budget. -
AssociateMarriott International Mar 2004 - Apr 2005J W Marriott MumbaiResponsible for A to Z operation of Blimpies in Kuwait
Sumesh Raman Skills
Sumesh Raman Education Details
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Calicut UniversityCommerce -
Consult Inn Institute Of Hotel ManagementDiploma In Hotel Management
Frequently Asked Questions about Sumesh Raman
What company does Sumesh Raman work for?
Sumesh Raman works for Ermg - Entrepreneur Restaurant Management Group
What is Sumesh Raman's role at the current company?
Sumesh Raman's current role is Operations Manager| Kuwait-UAE-KSA-India |Concept Development | HACCP | ISO | P&L| GCC Experience | Cloud Kitchen | Fine Dining | Casual Dining | QSR | Training and Development | Costing |MIS | Pre opening.
What schools did Sumesh Raman attend?
Sumesh Raman attended Calicut University, Consult Inn Institute Of Hotel Management.
What skills is Sumesh Raman known for?
Sumesh Raman has skills like Leadership Development, Sop Development, Menu Costing, Wset Level 3, Strategic Planning, Swot Analysis, Meeting And Events, Recruiting, Hands On Training, Cigar Expert, Certified First Aider, Managerial Skills.
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Sumesh Raman
Maintenance & Electrical | Paper Cup Machine | 8 Years Of Experience Paper Cup IndustrySharjah -
1gmail.com
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