At PracticeSuite, Inc., our team has been enhanced by my expertise in Customer Relationship Management and problem-solving skills, directly contributing to improved customer service management since May 2023. Previously as a Technical Lead at Sutherland, even for a brief tenure, I leveraged these competencies to support our objectives. With a focus on building and maintaining strong client relationships, my approach is always to understand and address customer needs proactively, ensuring their satisfaction and success with our solutions.