Customer Service Executive
Patna, Bihar, India
Assisted passengers at airports with check-in, boarding, baggage, and inquiries.Delivered exceptional service to passengers across various touchpoints (airport, calls, email, social media).Being as an Arrival In-charge, resolved passenger inquiries and requests efficiently, leveraging strong knowledge of airline policies and procedures.Contributed to a positive travel experience by providing prompt, courteous, and professional assistance.Maintained accurate passenger information in the airline's database, ensuring data integrity.