Suminder Singh Email & Phone Number

Woodbridge Township, Nj, Us

Woodbridge Township, Nj, Us

New York, United States

As a dedicated Service Delivery with 7 years of experience, I excel in delivering high-quality services that exceed client expectations. My expertise lies in managing end-to-end service delivery, optimizing processes, and leading cross-functional teams to drive efficiency and customer satisfaction. With a strong focus on continuous improvement and stakeholder communication, I have consistently ensured that projects are completed on time.

New York, United States

Rutherford, New Jersey

Supported testing of user stories as part of a scrum team within Digital supply to incrementally deliver MVPs for enhancements to order processing to meet customer demands with quality and speed to market.Handled planning of testing for AWS migration and interface testing upstream and downstream to ensure consistency and stability via APIs and automation.Analyzed requirements and user stories to accurately create test cases for execution.Attended all scrum cadences and was an active part of the team to ensure all deliveries were being met and iteratively improving upon product sprint after sprint.Performed testing alongside coordination of developers to help resolve bugs and issues.Actively performed demos of outputs of sprints in order to showcase work completed.Supported new initiatives and enhancements as a member of the scrum team and perform joint functions in order to meet sprint commitments and cross-functionally deliver as a team. Utilized Jira for requirements, test case, test planning and defect tracking tool as well as an agile tracking tool for backlog and refinement.Worked closely with Business Analyst to gather requirements, user stories, and acceptance criteria and exit criteria.

Data manipulation using SQL, SAS, DB2 and Web Applications Responsible for creating, documenting, and executing detailed plans to test all conditions within developed systems based on both business and technology requirements to ensure quality service delivery of benefits.Perform detailed testing of client web applications and support utiltities.Provide web-based quality assurance for online processing systemLead weekly analysis meetings with programmers and delivery consultants to ensure timely and accurate project rollouts.In preparations for client live date, help prepare and conduct regression testing along with system functionality training.Monitor the ongoing quality of processing, troubleshoot problems that arise, and identify and implement ways to improve the efficiency of processing and the system.Respond to workflow requests and act as an expert resource for client systems.

Performed detailed requirements analysis to determine test plan and detailed test cases for web based testing of a healthcare application for a key client of Sequent, IncGained proficiencies in writing clear and concise test cases to match up against requirements and tracking to clear traceability and test coverage.Documented test cases using Mercury Quality Center and executed test cases in Test Lab for clear visibility and status reporting and allowing for direct logging of defects and issues within a centralized repository tool.Gained familiarity in preparing test reports, status and management level reporting on project health and overall view.

Managed sales and marketing of products for premier sterling silver distributor and sole responsibility of inventory and data management.Provided superior customer service through phone calls, in person meetings, online orders and web processing.Responsible for vendor and distributor management.Managed product inventory through creation of access database and purchase order system.Followed up on incoming and outgoing shipments.Maintained company’s website and product catalog.

Bachelors Of Science, Communications Suminder Singh

Quality Assurance, Quality Assurance