Sumira Chandhok Phd. Psychology personal email
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As a dedicated educationist and social worker, I believe that access to quality education and social equity are the cornerstones of a thriving society. With a strong background in counseling psychology and over 25 years of experience in guiding both individuals and communities, I specialize in Soft Skills Training and POSH Act 2013 compliance, fostering an environment where learning and growth are accessible to all.As the Co-Founder and Residing Chairperson of ODSER Charitable Trust—recognized by the Indian Government—I lead workshops and customized training programs on the Prevention, Prohibition & Redressal of Sexual Harassment of Women at Workplace Act 2013. Our trust partners with organizations to design effective compliance mechanisms, form Internal Committees (ICs), and build safe, respectful workplaces.Through my work, I have been fortunate to collaborate with organizations, leaders, and institutions to design programs that create real impact—whether it's helping young minds unlock their potential or supporting marginalized groups to rise above their challenges. My focus lies on shaping policies that empower individuals, especially those in vulnerable positions, by combining education with social support.Key Expertise:POSH Act 2013 Compliance & Training / Soft Skills/Behavioral Training / Curriculum & Content Development / Organizational Policy Development (Anti-Sexual Harassment) / Counseling & Support for Workplace IssuesI am deeply committed to lifelong learning and believe that true leadership lies in serving others with humility, compassion, and an unwavering dedication to progress. I look forward to connecting with fellow professionals, educators, and changemakers who share my vision of transforming lives through education and social action.
Odser Charitable Trust
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Founder Chairperson Odser Charitable TrustOdser Charitable Trust Nov 2014 - PresentPune, Maharashtra. India
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ProprietorArrt Kabila Aug 2014 - Present
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ProprietorArrt Kabila Apr 2014 - PresentPune Area, India
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ProprietorSelf-Employed Mar 2014 - PresentMaharashtra, India
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ProprietorSelf-Employed Mar 2014 - PresentPune Area, India
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Unit Manager : Instructional DesignerMphasis Jul 2008 - Aug 2009Instructional Designer:Content developmentGraphic Designing -
Unit Manager : Hro Uk ClientMphasis An Eds Company Nov 2007 - May 2009HR functions for UK based a clientSpecialties:Recruitment, StaffingBackground InvestigationTraining and development programs -
Head Training & DevelopmentOpn Placements Oct 2005 - Oct 2007• Meeting with clients to discover their requirements for the consulting project.• Workforce Planning , Training Budgets/ Calendar/ need analysis/ programs, Formulating Marketing and Business Strategies• Interviewing other professionals, completing research on current and best practices within a given business sector• Using various computer programs and presentation styles to make information accessible to the client• Presenting information through written format, public speaking, or even hands-on training • Invoicing, billing and collecting fees for consultations and services provided as a business consultant, writer, trainer or speaker• Developing good working relationships with professionals in the field to assist with locating information and correctly assessing current and future business trends• Manual designing – HR, Training, Employee and Operations.• Training – Behavioral, Vanc, TTT & Client specific (design, development and execution with a fall back system)
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ConsultantSahara India Pariwar Oct 2005 - Feb 2007Functional area was primarily developing training and HR manuals for the domestic call center – Lucknow, have also been involved in business development as a consultant.• Designing and Implementing the TTT, operations & HR manual• Process Documentation – Call Flow Mapping• Facilitated training need analysis • Incorporated the feedback evaluations to make programs more effective • Business Work Flow Design (design, development and execution)Designed workflow procedures to enable the call center to maintain its own help content with a minimum of personnel, and trained and supported help authors in maintenance procedures. • Acted as advisor to top management and business partners• Training – Behavioral, Vanc, TTT & Client specific (design, development and execution with a fall back system) Time Management, Leadership Skills, Stress Management, Problem Solving, Decision Making, Project Planning & Management, Communication Skills -
Sr. TrainerMphasis Oct 2003 - Jul 2005Operations:• Supervisor calls /MIS / monthly Dashboards / client calls• Monitored calls and task to identify individual training needs• Incorporated the feedback evaluations to make programs more effective.• Helped bridge the gap between Client requirement and what actually happened on the floor. In terms of how we go about your daily work, and how can we be more effective.• Calibrating with Clients. Training :• Transitioned Abby Case • Process / Voice and Accent Training• Training Need Analysis• Training manuals and presentations based on the client requirements.• Monitoring calls and task - Conducted sessions around the call and task parameters• Mock calls, feedback and coaching.• Developing action plans based on individual needs.• Calibrating with Clients. • Programes: o Stress Managemento Communication Skills (verbal/written)o Planning and Prioritizingo Team Buildingo Assertive Communicationo Presentation Skillso Customer Service -
Manager MumbaiOpn Placements Jan 2001 - Sep 2003• Handled the full responsibility of the Mumbai – Goa – Gujarat – Maharashtra – Overseas.• Customer care- service and Business Head responsibilities• Training and development• Developed Excellence In Sales training course.• Handling Corporate and Commercial organizations.• Achieved targets in 3rd Quarter itself.
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Support Manager, MumbaiEdit Insititute May 1998 - Dec 2000 Development Activities of Mumbai centers. Formulating the Marketing Strategy, Appointing Master Franchise and Sub-Franchise & MARKETING personnel for the company. Making presentations for Educational institutions/ Schools in Mumbai and Pune. Training and Development. Training of staff on interpersonal and behavioral skills. -
TeacherSymbiosis School Apr 1993 - Apr 1994Taught Maths and Science - 2nd to 7th standard.
Sumira Chandhok Phd. Psychology Skills
Sumira Chandhok Phd. Psychology Education Details
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Mount Carmel High School -
Counseling Psychology
Frequently Asked Questions about Sumira Chandhok Phd. Psychology
What company does Sumira Chandhok Phd. Psychology work for?
Sumira Chandhok Phd. Psychology works for Odser Charitable Trust
What is Sumira Chandhok Phd. Psychology's role at the current company?
Sumira Chandhok Phd. Psychology's current role is Founder | Educationist | Social Advocate | Soft Skills and POSH Act Specialist.
What is Sumira Chandhok Phd. Psychology's email address?
Sumira Chandhok Phd. Psychology's email address is su****@****ail.com
What schools did Sumira Chandhok Phd. Psychology attend?
Sumira Chandhok Phd. Psychology attended Mount Carmel High School, Open University Of Sri Lanka.
What skills is Sumira Chandhok Phd. Psychology known for?
Sumira Chandhok Phd. Psychology has skills like Team Management, Performance Management, Training, Leadership, Coaching, Employee Engagement, Business Development, Operations Management, Bpo, Business Analysis, Content Development, Employee Training.
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