● New OU, User and Group create in Active Directory.● New group policy create and modify as per Organization Policy.● Implemented server and client installations within VMware.● Configure zeroclient.● User create in outlook, configure outlook. Backup PST file.● Server data backup and restoration.● Guided, inspired, and optimized team.

I do Manage Help desk, Manage Vendor, troubleshoot Help desk related call, Manage all Documentation.SR.Officer IT of TCG Life Sciences Ltd (PUNE)Job Profile :  Installation, configuration and day to day maintenance of various applications like Lotus Client (6.0, 6.5 & 8.5), McAfee 8.7 antivirus client Installation and configuration of wireless routers. Troubleshooting on network of more than 200 nodes (LAN) related problems on Windows XP,2000 professional Installation and maintenance of network with workstations through DNS. Maintanance of Dell, Compaq,IBM and HP desktops, laptops and workstation. On-Site backup management – loading/unloading LTO’s, maintaining tape register on on-site/off-site DRS. Familiar with CA-Arcserve backup software. Daily monitoring and report on server, network, network resource, email, backup status, quaterly MBSA,McAfee active/inactive status report. Consumables stock maintenance. Proactively procure stock. Quaterly stock report. Day to day handling and problem solving in live meetings/WebEx, video conferences and Web based meetings

FMS Support Engineer, Redington India Ltd

All type of Help desk related call, Troubleshoot all type of hardware related call and basic network related call and vendor manage.

FMS Support Engineer, Genius Consultancy LTD