Sumit Bahl work email
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Sumit Bahl personal email
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A professional with over 13 years of proven experience in client servicing, project management, revenue management & operations. Expertise in managing the process operations with key focus on optimal utilization of resources; result oriented record of streamlining the working SLA’s & SOPs for enhanced operational effectiveness. Holds distinction of implementing various quality standards & initiatives for improving the process operations along with effective service delivery. Comprehensive experience in handling operations and transitioning of International as well as domestic processes - Telecom, ISP, Banking, Finance, Tech Support, E-commerce & Travel Proven skills in managing teams to work in sync with the corporate set parameters & motivating them for achieving business and individual goals.Specialties: Operations Management/Process Improvement/Strategic Planning/Client Servicing/Relationship building
Teleperformance
View- Website:
- teleperformance.com
- Employees:
- 216398
-
Senior Evp And Global Account CeoTeleperformanceIndia -
Senior Evp & Global Account CeoTeleperformance Jan 2024 - PresentParis, Île-De-France, Fr -
Evp- Client Services & OperationsTeleperformance Jan 2022 - Feb 2024Paris, Île-De-France, Fr -
Senior Vice President- Client Services & OperationsTeleperformance Jun 2004 - Feb 2022Paris, Île-De-France, FrClient Servicing, Operations & Team Management Managing P&L of 4 Global programs, covering multiple geos & controlling a span of + 4k people. Managing functions viz. Operations, recruitment, performance appraisal, retention etc. Mapping business requirements & coordinating in developing and implementing processes in line with the pre-set guidelines; spearheading process transition initiatives Monitoring the overall functioning of the processes, identifying improvement areas and implementing adequate measures to maximize client and customer satisfaction level.
Sumit Bahl Skills
Sumit Bahl Education Details
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Teleperformance UniversityManagement -
Delhi UniversityB.Com
Frequently Asked Questions about Sumit Bahl
What company does Sumit Bahl work for?
Sumit Bahl works for Teleperformance
What is Sumit Bahl's role at the current company?
Sumit Bahl's current role is Senior EVP and Global Account CEO.
What is Sumit Bahl's email address?
Sumit Bahl's email address is su****@****ail.com
What schools did Sumit Bahl attend?
Sumit Bahl attended Teleperformance University, Delhi University.
What skills is Sumit Bahl known for?
Sumit Bahl has skills like Team Management, Bpo, Crm, Management, Service Delivery, Customer Satisfaction, Operations Management, Vendor Management, Business Process Outsourcing, Performance Management, Customer Relationship Management, Call Centers.
Who are Sumit Bahl's colleagues?
Sumit Bahl's colleagues are Rajesh Kumar, Ashwini Sharma, Dezarai Mendoza, Zubera Shaikh, Olutade Ajayi, Sandra Hernandez Muniz, Devanshu Jangra.
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