With a solid 20-year background in IT and Financial Services, I spearhead Business Operations across the Americas at Xebia. My role within the COO's domain involves overseeing daily operations, managing the Resource Management Group, ATP/Bench, SG&A, and driving EBITDA improvements through strategic utilization and cost management. I'm pivotal in liaising with key departments, delivering insightful business reviews, and spearheading special initiatives to bolster growth and efficiency. I act as a Chief of Staff for COO, Americas.Before Xebia, I led Business Operations at NewAge Software & Solutions and significantly contributed as the Chief of Staff to the CEO. My journey has been enriched by roles at esteemed organizations like Moody's, CSC/DXC, Temenos, and Gerson Lehrman, where I've honed my expertise as a senior leader and adept Lean/Agile practitioner.A highlight of my career is the successful establishment and expansion of captive centers, leading large teams to enhance market footprint with agile strategies. My global client engagements in the US, UK, and APAC have been instrumental in forging strong relationships and aligning solutions with client needs.My skill set extends to business analysis, HR, leadership, strategic planning, vendor management, and marketing, underpinned by a proficiency in various tools and databases for informed decision-making and growth acceleration.As a leader, I've inspired a workforce of over 1,000, championing organizational success through effective communication and collaboration. My belief in these principles has consistently led to noteworthy achievements.Holding an MBA with a focus on Finance and Control, my academic and professional journey offers a deep dive into business and financial strategies, positioning me as a comprehensive leader in driving operational excellence and innovation.