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Sumit Bhat Email & Phone Number
Manager-Operation Solution Center- GISC
at
Trane Technologies
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Manager-Operation Solution Center- GISC
Location
Bengaluru, Karnataka, India
Company size
Who is Sumit Bhat? Overview
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Quick answer
Sumit Bhat is listed as Manager-Operation Solution Center- GISC at Trane Technologies, a company with 14279 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Sumit Bhat.
Sumit Bhat previously worked as PMO & Strategy-Operations at Ab Inbev Gcc India and Associate Manager -CSM at Ab Inbev Gcc India. Sumit Bhat holds Bachelor Of Business Administration (Bba), Business Administration And Management, General, * from Periyar University.
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Trane Technologies
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Profile bio
About Sumit Bhat
A tech savvy Business Operation Leader with cumulative experience of 12 years, playing senior roles since 2011• Industries: FMCG, Telecom, I.T; Mortgage servicing, Beverage maker and BPO • Adeptin leading multiple processes across operations on different platforms and products. • Held various designations: Associate Manager, Assistant Manager, Team Lead Operations, Collection Coordinator, Customer Support • Current designation is PMO-Projects and Strategy • My leadership style is centered around People, Process, & Technology. • Have a proven track record of leveraging methodologies like PDCA & Agile. • Worked for leading organizations: Ab-Inbev-India, Tango softek, Ocwen Financial solutions •Headed a team of 70 personnel • Professionally competent to manage Business operations and lead project management with effectiveness of control. Have developed high performing progressive teams..
Current workplace
Sumit Bhat's current company
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Trane Technologies
6 roles
Sumit Bhat work experience
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Pmo & Strategy-Operations
Current
Nov 2022 - Present
Associate Manager -Csm
- Revolutionized email and call support by ideating and implementing the HOPS Chat Bot, achieving instant query responses and serving 32,000 NAZ vendors.
- Achieved a 100% chatbot adoption rate in Canada and 84% in the US, with ongoing improvements.
- Launched an NLP (Natural Language Processing) project to automate call monitoring and customer interactions, enhancing quality consistency, sentiment analysis, and overall customer experience.
- Automated document request transaction type to reduce call & email volumes by 21%.
- Improved key process KPIs, including average response time, first-time resolution (FTR), and customer satisfaction (CSAT).
- Digitized process SOPs through the ACADIA application.
May 2019 - Oct 2022
Assistant Manager Operations(Order Management / Csm / Procurement)
Nov 2017 - Apr 2019
Implementation & Service Delivery Manager
Led and supported multiple IT expense and onboarding projects.1. Project Plan2. Client/customer onboarding3. Project management4. Resource allocation5. Customer Relationship Management:6. Process Re-engineering 7. Metrics Improvement8. Implementation9. Coaching and Mentoring10. Performance Management11. Employee Engagement12. Developing People 13. Tracking.
Aug 2016 - Oct 2017
Operations Team Lead
Support and lead over $ revenue generating programs.1. Hiring, Up skilling2. Process Re-engineering 3. Metrics Improvement 4. Coaching and Mentoring5. Performance Management6. Employee EngagementDirected and improved multiple processes within Payment Collection and Customer Service programs, encompassing:1. Customer Service2. Collections3. Claims.
Jul 2011 - Jul 2016
2 education records
Sumit Bhat education
Bachelor Of Business Administration (Bba), Business Administration And Management, General, *
FAQ
Frequently asked questions about Sumit Bhat
Quick answers generated from the profile data available on this page.
What company does Sumit Bhat work for?
Sumit Bhat works for Trane Technologies.
What is Sumit Bhat's role at Trane Technologies?
Sumit Bhat is listed as Manager-Operation Solution Center- GISC at Trane Technologies.
Where is Sumit Bhat based?
Sumit Bhat is based in Bengaluru, Karnataka, India while working with Trane Technologies.
What companies has Sumit Bhat worked for?
Sumit Bhat has worked for Trane Technologies, Ab Inbev Gcc India, Tangoe, and Ocwen Financial Solutions.
How can I contact Sumit Bhat?
You can use AeroLeads to view verified contact signals for Sumit Bhat at Trane Technologies, including work email, phone, and LinkedIn data when available.
What schools did Sumit Bhat attend?
Sumit Bhat holds Bachelor Of Business Administration (Bba), Business Administration And Management, General, * from Periyar University.
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