Sumit David Tirkey Email and Phone Number
I am a dedicated professional with a strong background in Category Management and Vendor Relations, specializing in Ecommerce Product Management & Catalog Operation. My journey in this field has been enriched by valuable experiences at esteemed companies, including Swiggy and Flipkart. With a Master of Business Administration in Marketing from Pondicherry University, I have developed a deep understanding of the intricacies of the industry.Currently associated with Tradyl, I have the privilege of contributing to Category Management for over two years, where I've been instrumental in driving tools and process improvements to enhance catalog management workflows. In my role at Tradyl within the Ecommerce sector, I lead a customer-centric approach, focusing on every aspect of the customer journey and consistently gather feedback to enhance the overall experience. I leverage data and analytics to drive data-driven decisions, optimizing inventory, pricing, and promotions. Furthermore, I'm dedicated to personalization, implementing technologies to cater to individual customer preferences.In addition to my expertise in Category Management and Vendor Relations, I have a deep appreciation for the vital role that Product Management plays in the success of any Ecommerce venture. Throughout my career, I have had the privilege of working closely with cross-functional teams to bring products to life, improve existing offerings, and ensure that they align with market needs and customer preferences.Also,I am passionate about the evolving field of Product Management and its impact on driving innovation and customer satisfaction. I'm eager to apply my Category Management experience and insights into the product development process, ensuring that each product not only meets but exceeds customer expectations.Furthermore, my time at Flipkart allowed me to closely interact with vendors and retailers across India, giving me valuable insights into the intricacies of onboarding new products onto Ecommerce platforms. I understand the critical balance between managing a robust catalog and optimizing product listings.If you're looking for a professional who not only understands the Ecommerce landscape but also appreciates the significance of product development and management, I would be thrilled to connect and explore potential collaborations. Together, we can strive to create products that truly resonate with the market and drive business growth. Let's connect and discuss how we can work together to achieve these goals.🙌
Tradyl
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Category ManagementTradyl Sep 2021 - PresentBengaluru, Karnataka, India
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Category ManagementEmxcel Oct 2020 - Jun 2021Bangalore Urban, Karnataka, IndiaWork with various internal teams to help drive tools and process improvements that affect catalogue management workflows.Populate 100% accurate content from various sources (Brand Websites, E commerce Portals, Product info Pages, Seller’s, Consumers, Companies, Subject Matter Experts) for specific as well as general information about the product through various channels (Verbal & Written communication, through on ground activities as well as through various online search… Show more Work with various internal teams to help drive tools and process improvements that affect catalogue management workflows.Populate 100% accurate content from various sources (Brand Websites, E commerce Portals, Product info Pages, Seller’s, Consumers, Companies, Subject Matter Experts) for specific as well as general information about the product through various channels (Verbal & Written communication, through on ground activities as well as through various online search techniques).Create and review the product catalogs for food & grocery products which includes filling all the info about the product as per category guidelines & adding catalogue images as per image guidelines.Handle the day-to-day volumes of the assigned tasks and ensuring that the quality standards are met also Identifying possible improvements in the processes you work on and suggesting ways of implementation for the needed changes.Interacting and coordinating with category/vendors on data onboarding to help ensure a smooth data flow.Analysis and correction of catalog errors; investigating catalog/order related complaints.Using various tools to organize, edit and optimize vendors catalogue and On-boarding new vendors by listing their products on website. Show less -
OperationSwiggy Apr 2019 - Oct 2020Bengaluru, Karnataka, India -
Senior AssociateAccenture Jan 2016 - Oct 2018Bengaluru Area, India -
Vendor ManagementFlipkart Jan 2015 - Jan 2016Bengaluru, Karnataka, India• My role involved in internal audit, handling escalations, resolving process related queries and issues of agencies working with Flipkart .• Managing vendor accounts by championing and fulfilling their requirements at Flipkart marketplace. • Scheduled and trained vendors on product (seller portal) usage and vehemently increased the learning curve of the vendors on the same.• Identify trends in the market to provide valuable insights to the… Show more • My role involved in internal audit, handling escalations, resolving process related queries and issues of agencies working with Flipkart .• Managing vendor accounts by championing and fulfilling their requirements at Flipkart marketplace. • Scheduled and trained vendors on product (seller portal) usage and vehemently increased the learning curve of the vendors on the same.• Identify trends in the market to provide valuable insights to the vendors and drive the product listing accordingly.• Build strong communication channels at all levels of vendor organization, set proper expectations, roll out information related to the concepts and process, and manage towards the hassle free on- boarding.• Extensively use various tools to organize, edit and optimize vendors catalogue• On-boarding new vendors by listing their products on Flipkart website.• Dealing with the manufacturers & retailers across south and west India and assisting them in listing the products.• Cold calling to reach out the sellers to interact on the listings part across Pan India.• Verifying the Various documents for onboarding the sellers on Flipkart .• Verifying quality check for the uploaded catalog files from the sellers.• Resolving various issues related to the Seller Support Dashboard.• Worked on the issue tracking tool known as "Right Now" which are escalated by L1. • Providing RCA report for the escalated cases. Show less
Sumit David Tirkey Skills
Sumit David Tirkey Education Details
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Marketing
Frequently Asked Questions about Sumit David Tirkey
What company does Sumit David Tirkey work for?
Sumit David Tirkey works for Tradyl
What is Sumit David Tirkey's role at the current company?
Sumit David Tirkey's current role is E-commerce | Vendor | Category Management | Product | Catalog Operation | Ex-Swiggy | Ex-Flipkart | Pondicherry University.
What schools did Sumit David Tirkey attend?
Sumit David Tirkey attended Pondicherry University.
What skills is Sumit David Tirkey known for?
Sumit David Tirkey has skills like Auditing, Quality Management, Team Building, E Commerce, Operation, Business Relationship Management, Build Strong Relationships, Sap Products, Ms Excel, Vendors, Training And Development, Sales.
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