 Providing overall support to the team by Planning, coordination andcontrolling customer relation activities. Skilled in handling workforces, maintaining peaceful & amicable workenvironment Healthy Relationship with Customers in the organization, andin initiating measures for the benefit of people in the organization. Coordinating with different departments like finance, accounting, humanresources and marketing. Maintaining an open channel of communication with different departments,project teams and upper management. Ensuring that the staff follows company rules and guidelines. Keeping customers updated on the latest products in order to increase sales. Understanding key customer individual needs and addressing these. Ensuring that the staff resolving customer complaints quickly and efficiently. Overseeing the relationship with customers handled by your team. Assisting the operations manager in developing company policies

Works for 75 districts of UP employment schemes by central government. Create PPT presentation according to needs for annual employment schemesbudget for state threw central government. Create an action plan to deploy the employmentschemes. Review training material and mold for according to local teams. Coordinate with higher officials to activate the schemes on ground levelvillage and cities. Create a workshop to give training and guide action plan to MISmanagers to activate plan for 75 districts. Budget planning in yearly basis.

 To provide technical software training for the latest gadgets of Police ResponseVehicles to the UP Police Squads. Create a PPT presentation for enhance the services of UP 100. Make collective reports of Police response vehicle to analyze theirproductivity. Resolve issues in term of technical levelsupport. Collection and generate report of all 75 districts goodwork.

a. Taking care of the Cash/Cheques DD collection on daily basis.b. Generating payment receipts to the clients through CRM ERP System. c. Handling queries of the walk in customers & through mail & phone.d. Coordinate with every department like Legal /Possession/After Sales.e. Reporting to VP of the Company.f. Preparing NOC’S & sending to the concern department.g. Sending timely Intimation to the customer on various information of the company through message, mail & letters as & when asked by the management.h. Responsible for providing technical support to the staff of the office on any issue related to computer usage.i. Take regular Back up of office Serverj. Regular monitoring of company’s IT assets.k. Handling IT related queries and ensuring timely resolution.l. Given Training and Technical support to professional users and staff.m. Monitoring and look after or follow up up gradation company mail or website. n. Coordinate & Support, Sales Software from helpdesk to back office.

Works on Government approved Oracle database portals. Crosscheck all the details by original documents to citizens. Responsible for timely fulfill Service level agreement. Communication with all levels of Supervision. To advise and resolve query on call by helpdesk. Giving independent PPT presentation to overcome the day to day issues ofoperations process in monthly meetings. Regular monitoring of systems technical update. Performed as required duties directed by seniors related to administration. Handling queries and ensuring timely resolution

Works and give training on SQL database software’s to update the sales ofdistributors end Given Training and Technical support in Distributor site for use of salessoftware. Create regular update report to the relevant plans and progress. Given IT support from Unit office to Bazpur Pepsico Plant as a substitute. Coordinating with the Distributor or Sales executives.

 Works on ERP (SAP) base software’s to update inventory management. Regular crosscheck bills and request for payment notification to TATALucknow plant Coordinating and communicating with sales department and TATA plantofficials.