Senior Software Engineer
CurrentAct as a part of the ACC team for the requirement gathering, design, implementation and maintenance of the TMO project.Familiarize with the SCE tool and use it to create new scripts, debug existing scripts to trace the issue and modify it if needed.Work on remedy tickets raised by clients. Triage the open defects and work for immediate fix if required.Full participation in coding, peer code reviews, unit testing, deployment and documentation.Participate in design and development of the client server model – front end and back end.Implementation of the modules related to ACC which includes subscriber provisioning, IVR, web portals and LCP. Provide test cases and work with testing team to properly certify the Change Control (CC) for which fix has been given.Discuss with client either via email or by joining an open bridge to understand the requirement/issue and the expectation.Work with offshore team and provide hand offs for pending tasks.Guide and mentor new joiners in the team and provide KT sessions if needed.Assigning tasks to junior counter parts and helping them to meet the deadline.Involvement in on-call production support on rotation basis to provide instant resolution for critical issues all over the week. Environment/Tools/Language: HTML, CSS, JavaScript, ASP .NET, XML, Oracle, SQL Server, TFS, SCE, SOAP, IIS, SOA, IVR, QC, Remedy, Windows Server