• Responsibility of entire corporate module. To ensure the application issues to resolved in timely manner within TAT.• Handing tickets and monitoring issues on application support system and ensure getting permanent solutions for recurring issues in live production environment.• Managing the performance issues of applications and coordinate with infra team to get resolve.• Working on ICICI Lombard - I partner and Jira application to test and understand the new Patches and Permanent fixes provided by development team.• Troubleshooting different types of errors and validations occurred during policy punching in production environment.• Write SQL queries to resolve issues in application and live production.• Explaining all Processes, procedures and validations of system to user.• Providing monthly report in the form of data scrub to upper management to ensure that recurring issues are resolved on time.• Maintenance of application servers.