Sumit Katkar Email & Phone Number

Bengaluru, KA, IN

Bangalore Urban, Karnataka, India

• Spearheaded multi-project management of cross-functional initiatives using Agile/Hybrid frameworks (FEFO, Demand planning, Mid-mile optimization, Multi-delivery). KPI: Reduced monthly category wastage by 54% (6.5 Cr to.
• Led a team of 35 and managed the execution of quality control initiatives in collaboration with city operations teams, significantly reducing customer complaints by 70% from 5k to 1.5k.
• Designed and executed a Product traceability project using Scrum… Show more
• Designed and executed a Product traceability project using Scrum Framework, enhancing customer trust and measuring KPI – Customer repeat rate by increasing it from 4% to 26% by showcasing the product journey from farm.
• Drove a brand management project, leveraging the Waterfall approach, leading the onboarding and launch of brands and SKUs for a new year campaign within a tight turnaround of 7 days. Show less

Banaglore

• Spearheaded an ambitious expansion project, overseeing the rollout of Instamart stores from 12 to 250 across India within 16 months, leading cross-functional teams and coordinating senior management, product.
• Utilized Scrum framework to design and build an in-store logistics model, to streamline processes and reduce order-ready time by 60% (from 10 to 4… Show more
• Utilized Scrum framework to design and build an in-store logistics model, to streamline processes and reduce order-ready time by 60% (from 10 to 4 minutes), enhancing operational efficiency and customer satisfaction.
• Initiated and executed a manpower management project, introducing a model to effectively track and monitor hiring, utilization, and efficiency at the store level, optimizing workforce resources and improving.

India

• Effectively planned and executed the strategic launch of 60 cities across India using Kanban in a fast-paced environment, leading a team of 20 members and contributing to 1.3 lakh orders per day.
• Developed comprehensive training modules and coached the on-ground teams, ensuring a swift and seamless launch of supply operations.
• Conceptualized and executed a Virtual City launch model, enabling the rapid and efficient expansion into 100 cities.
• Managed a dynamic Ad sales model… Show more
• Managed a dynamic Ad sales model linked to the GMV of restaurants, generating an additional 60 lakhs in revenue. Show less

India

• Successfully onboarded key accounts, securing partnerships that accounted for 45% market share across 10 cities, establishing our presence as a first mover in each city.
• Served as the Acting Launch Manager for successful launches in 3 cities, overseeing sales operations while driving strategic initiatives to ensure market penetration and revenue growth.

Mumbai, Maharashtra, India

• Successfully launched Swiggy POP as a category in 8 localities within 45 days, driving a 23% increase in orders and a 12% growth in new users.
• Conducted in-depth analysis of customer feedback to identify growth opportunities in specific markets and cuisines, resulting in the acquisition of key restaurants.
• Spearheaded the expansion of monthly Ad revenue from 28k to 1 lakh, by strategically selling digital advertising space.

Mumbai, Maharashtra, India

• Increased monthly restaurant onboarding from 8 to 30, which resulted in a quick rise in city orders.
• Successfully increased restaurant onboarding commissions through strong negotiations, raising the average commission from 10% to 22%.