Avp - Fraud Operations
Current=>Managing team of 6 members and goal of the team is automating processes for operational efficiency and effectiveness=>Utilize SAS, SQL & Teradata for data extract and create programs to support operational workflows to enable faster insights into our fraud and non-fraud cases=>Enhance risk assessment for Retail bank, CRS and Brands/Costco=>Reporting and Monitoring of automated processes including trending, outliers and areas of concern to avoid potential impacts to Ops SLA=>Control Remediations as per corrective action plans=>Automate and Reduce time taken by agents to risk assessment of customers=>Scheduling/monitoring of jobs to produce reporting