Program Manager
CurrentResponsible for planning migration various applications from Novartis to Sandoz as a prerequisite for a separation process. Strategically orchestrate service operations, implementing policies and processes for dynamic service support and ensuring unparalleled customer excellence. I also provide visionary leadership in engagement planning, offering pre-sales support, and steering impactful client meetings. Collaborating seamlessly with stakeholders to address escalations and ensure elevated… Show more Responsible for planning migration various applications from Novartis to Sandoz as a prerequisite for a separation process. Strategically orchestrate service operations, implementing policies and processes for dynamic service support and ensuring unparalleled customer excellence. I also provide visionary leadership in engagement planning, offering pre-sales support, and steering impactful client meetings. Collaborating seamlessly with stakeholders to address escalations and ensure elevated levels of customer satisfaction.Key project executed:• Sandoz Orbit: An Agile implementation for complete IT services and Infrastructure segregation of two Pharma customers (Novartis and Sandoz). A complex implementation which ranges from Technology/Application Modernization, Technology/Application Rationalization, Lift and Shift to required transformations. The program is collated with various technologies on AWS platform with SAAS solutions like Databricks and Snowflake Show less