Sumit Kumar Email & Phone Number

Christchurch, Canterbury, New Zealand

Responsibilities:• Acquiring and updating knowledge of employers‟ and competitors‟ goods and services, and market conditions.• Assessing customers‟ needs and explaining the goods and services which meet their needs.• Promoting Civtec ICT goods and services to existing and prospective Clients.• Quoting and negotiating prices, and completing contracts and recording orders.• Arranging delivery of goods, installation of equipment… Show more Responsibilities:• Acquiring and updating knowledge of employers‟ and competitors‟ goods and services, and market conditions.• Assessing customers‟ needs and explaining the goods and services which meet their needs.• Promoting Civtec ICT goods and services to existing and prospective Clients.• Quoting and negotiating prices, and completing contracts and recording orders.• Arranging delivery of goods, installation of equipment and the provision of ICT related software and service.• Reporting to sales management on sales made and the marketability of ICT• goods and services.• Following up with clients to ensure satisfaction with ICT goods and services purchased, arranging modifications and resolving and problems arising.• Preparing sales reports and maintaining and submitting records of business expenses incurred.• Determining software and hardware requirements to provide solutions to Problems.• Responding to inquiries about software and hardware problems.• Repairing cell phones ,computers and other accessories.• Adapting existing programs to meet user requirements.• Installing and downloading appropriate software.• Ensuring efficient use of applications and equipment.• Repairing and replacing peripheral equipment such as terminals, printers and Modems.• Any other duties as reasonably required by the business.• Diagnose and resolve hardware, software and end-user problems.• Work on SharePoint 2016 and Office 365.• Operate within TCP/IP network environments, including DHCP, DNS and Ethernet.• Configure and manage backup and restore procedures.• Maintain a wide range of computer hardware and software programs.• Support Windows XP/Vista/7/8/10 and Anti-Virus products.• Manage Active Directory Show less

Christchurch, Canterbury, New Zealand

Responsibilities:• Acquiring and updating knowledge of employers‟ and competitors‟ goods and services, and market conditions.• Assessing customers‟ needs and explaining the goods and services which meet their needs.• Promoting Civtec ICT goods and services to existing and prospective Clients.• Quoting and negotiating prices, and completing contracts and recording orders.• Arranging delivery of goods… Show more Responsibilities:• Acquiring and updating knowledge of employers‟ and competitors‟ goods and services, and market conditions.• Assessing customers‟ needs and explaining the goods and services which meet their needs.• Promoting Civtec ICT goods and services to existing and prospective Clients.• Quoting and negotiating prices, and completing contracts and recording orders.• Arranging delivery of goods, installation of equipment and the provision of ICT related software and service.• Reporting to sales management on sales made and the marketability of ICT• goods and services.• Following up with clients to ensure satisfaction with ICT goods and services purchased, arranging modifications and resolving and problems arising.• Preparing sales reports and maintaining and submitting records of business expenses incurred.• Determining software and hardware requirements to provide solutions to Problems.• Responding to inquiries about software and hardware problems.• Repairing cell phones ,computers and other accessories.• Adapting existing programs to meet user requirements.• Installing and downloading appropriate software.• Ensuring efficient use of applications and equipment.• Repairing and replacing peripheral equipment such as terminals, printers and Modems.• Any other duties as reasonably required by the business. Show less

New Zealand

I have a experience in Customer Service Representative

Christchurch, Canterbury, New Zealand

Responsibilities:• Diagnose and resolve hardware, software and end-user problems.• Work on SharePoint 2016 and Office 365.• Operate within TCP/IP network environments, including DHCP, DNS and Ethernet.• Configure and manage backup and restore procedures.• Maintain a wide range of computer hardware and software programs.• Support Windows XP/Vista/7/8/10 and Anti-Virus… Show more Responsibilities:• Diagnose and resolve hardware, software and end-user problems.• Work on SharePoint 2016 and Office 365.• Operate within TCP/IP network environments, including DHCP, DNS and Ethernet.• Configure and manage backup and restore procedures.• Maintain a wide range of computer hardware and software programs.• Support Windows XP/Vista/7/8/10 and Anti-Virus products.• Manage Active Directory, including updating and monitoring of IT user Accounts. Major Achievements:• Recognized by management for demonstrating strong database and networking expertise, and becoming a valuable asset to the team.• Successfully diagnosed and resolved numerous complex systems issues and achieved high customer satisfaction scores as a result. Show less