Enterprise Resources Planning Assistant Manager
Current• Spearheaded process automation projects for Sales, Inventory, Services Support, Sales Return, and Logistics departments, resulting in increased efficiency and cost savings.• Provided expert consultation and support in the implementation of SAP systems, ensuring seamless integration and optimal functionality across various departments.• Conducted extensive user training sessions on ERP system and modules, facilitating smooth user adoption and enhancing operational efficiency.• Collaborated closely with internal support teams, managed service providers, and suppliers to deliver timely and effective end-user support, resolving issues promptly to minimize disruptions.• Ensured compliance with industry standards and regulations by maintaining detailed system documentation, facilitating audits.• Implemented best practices in data management and security measures to safeguard sensitive information and mitigate risks.• Developed and implemented strategies to enhance system reliability and performance, proactively identifying and resolving potential issues.• Evaluated and recommended system upgrades and enhancements to meet evolving business needs and technological advancements.• Analyzed business processes and developed workflows to identify opportunities for optimization and efficiency improvements, driving continuous improvement initiatives.• Provided leadership and guidance to cross-functional teams during system upgrades, migrations, and other critical projects, ensuring successful outcomes and minimal disruption to operations.