Sumit Kumar Email & Phone Number

Fergus, Ontario, Canada

Saudi Arabia

 Supervising day to day operations of the Restaurant. Analyzing Profit & Loss and Store Operating Income of the restaurant. Ensuring proper maintenance of the outlet site, infrastructure & Equipments. Achieving monthly and quarterly sale & Profit targets by managing COGS, COL & Variable costs. Implementing all sales promotion schemes at the Restaurant. Ensuring Daily cash reconciliation, Sales Forecasting & execution of local store marketing activities. Handling Customer grievances and complaints & gather customer feedbacks. Mentoring team members and continuously giving feedback for enhanced performance. Recruitment & Selection of staff for smooth operations of Restaurant. Maintaining employee’s personal files & confidential records. Maintaining, updating and authorizing monthly payroll advice. Scheduling rosters for team members and management staff. Conducting periodic HR and inventory audits. Provide Daily, Weekly & Monthly Operations reports to Owner.

Delhi, India

 Supervising day to day operations of the Restaurant. Analyzing Profit & Loss and Store Operating Income of the restaurant. Ensuring proper maintenance of the outlet site, infrastructure & Equipments. Achieving monthly and quarterly sale & Profit targets by managing COGS, COL & Variable costs. Implementing all sales promotion schemes at the Restaurant. Ensuring Daily cash reconciliation, Sales Forecasting & execution of local store marketing activities. Handling Customer grievances and complaints & gather customer feedbacks. Mentoring team members and continuously giving feedback for enhanced performance. Recruitment & Selection of staff for smooth operations of Restaurant. Maintaining employee’s personal files & confidential records. Maintaining, updating and authorizing monthly payroll advice. Scheduling rosters for team members and management staff. Conducting periodic HR and inventory audits. Provide Daily, Weekly & Monthly Operations reports to General Manager Ops & COO.

Jammu & Kashmir (Union Territory), India

 In charge of making all standard operating procedures and all formats needed for the restaurant. Maintaining all data related to Food & Beverage operations for the outlet. Maintaining Bar registers & Bar inventory & ordering  Maintaining quality & consistency of food for enhancing satisfaction amongst customers.. Departmental trainer for the restaurant team. Identify and estimate quantities of foods, beverages, and supplies to be ordered Maintain relationships with customers , staff and vendors. Handle food, utensils, and book keeping materials. Monitor all SOP’s, food preparation and cleaning methods. Provide Daily, Weekly & Monthly Operations reports to CEO

Delhi, India

 Taking care of day to day operation of the restaurant. Maintaining all data related to Food & Beverage operations for the outlet. Maintaining Bar registers and all food & beverage & CCG inventory  Maintain PEP, Hygiene and all SOP’s while working on shift. Maintaining quality & consistency of food for enhancing satisfaction amongst customers. Part of strategy team which innovates various concepts notes and introduces latest Food & Beverage trends. Organizing Team motivation program on monthly basis Responsible for up keeping guest tracking sheet & feedback

Delhi, India

 Ensuring immaculate services to the customer and cultivating good relations with customers. Responsible for Restaurant day to day Operation in the presence of the RGM & in the absent of RGM Analysing the food cost, Operating cost and daily P&L report.  Taking care of Inventory management, Scheduling Management, training management etc. Conducting LSM activity on daily & weekly basis & making action plans on deficit found in audits. Actively participating in receiving guests feedbacks and keeping a check on quality.  Organizing Team motivation program on monthly basis. To give the awareness to staff about hygiene & SOP’s

Delhi, India

During Management trainee, completed BSM (Basic Shift Management), ASM (Advance Shift Management)and EMP (Effective Shift Management) courses offered by McDonald India and later promoted as a 2nd Assistant manager. Ensuring immaculate services to the customer and cultivating good relations with customers. Responsible for a shift and its Operation with PEP in place. Responsible to opening SOP’s, Closing SOP’s, Cash reconciliation, inventory management. Taking care of Inventory management, Scheduling Management. Conducting LSM activity on daily & weekly basis. Actively participating in receiving guests and keeping a check on quality.  To give the awareness to staff about hygiene & SOP’s. Responsible for up keeping guest tracking sheet& feedback. Conducting SOC’S (Shift Observation Checklist) for Team member.

Delhi, India

 Taking care of Room Service Order and setting order table according to SOP’s Responsible for setting the Area of Room dinning. Holding the section to give the proper service according to the sop’s set by the management. Maintain store requsition for the smooth operation of the Room dinning.. In the absence of supervisor taking the charge of the area and doing briefings.

B.Sc. Hospitality, Catering & Tourism Management, Hotel, Motel, And Restaurant Management, A

Hospitality Professional

Senior Secondary School, Commerce, A