Sumit Kumar is a Senior Manager - IT GRC, ITAM and ITSM at Blue Yonder. He possess expertise in service delivery, incident management, management, technical support, it service management and 15 more skills. He is proficient in English. Colleagues describe him as "Sumit has joined BoA as the Major Incident Manager for the Global Wholesale Banking division of the bank. Since then I've seen him emerging as a leader with outstanding process and stakeholder management skills. Sumit is known for his composed nature, attention to detail, thought leadership, design thinking and other business traits. In his MIM role, he has facilitated couple of road shows on the new CRM tools and workflows. Sumit's work was rightly recognised by the BU and made him the Service Management POC for APAC region. In his extended role, he has taken up risk management tasks for the production support teams. His promotion to Manager role was very apt and greatly testifies his contribution and the good work done by Sumit. I wish Sumit the best in his current and future endeavors. Cheers!!"