Zonal Manager Customer Success
Current
Aug 2024 - Present
AeroLeads people directory · profile
Sumit Kumar Email & Phone Number
SaaS l Customer Success l Key Account Management l Revenue Enhancement
at
Classplus
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
SaaS l Customer Success l Key Account Management l Revenue Enhancement
Location
Noida, Uttar Pradesh, India
Company size
Who is Sumit Kumar? Overview
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Quick answer
Sumit Kumar is listed as SaaS l Customer Success l Key Account Management l Revenue Enhancement at Classplus, a company with 339 employees, based in Noida, Uttar Pradesh, India. AeroLeads shows a matched LinkedIn profile for Sumit Kumar.
Sumit Kumar previously worked as Zonal Manager Customer Success at Classplus and Senior Customer Success Manager at Classplus. Sumit Kumar holds Mba In Tourism & Travel Management, Tourism And Travel Services Management, A from Indian Institute Of Tourism And Travel Management.
Company email context
Email format at Classplus
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Classplus
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Profile bio
About Sumit Kumar
Skilled Business Development & Client Servicing leader offering more than 7 years of experience in leading operations, client service and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with a demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives. An MBA in Tourism & Travel Management from the Indian Institute of Tourism and Travel Management.
Listed skills include Customer Service, Business Development, Business Analysis, Event Management, and 12 others.
Current workplace
Sumit Kumar's current company
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Classplus
5 roles
Sumit Kumar work experience
A career timeline built from the work history available for this profile.
Senior Customer Success Manager
Current
Feb 2023 - Present
Customer Success Manager
- Own overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, and satisfaction.
- Develop strong, strategic relationships with clients to identify and leverage on the customersbusiness goals, growth strategies and profit drivers.
- Work to identify or develop upsell opportunities.
- Advocate customer needs/issues cross-departmentally.
Feb 2021 - Feb 2023
Business Development & Client Servicing Executive
- Identify key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
- Represent company and promoted products at conferences and trade association meetings.
- Work with marketing teams to create, deploy and optimize effective campaigns for Event Industry Clients.
- Handling key accounts potential for the company.
- Create client feedback reports and presentations detailing business development activities.
- Design Experiential Learning Programs/Proposals.
Mar 2018 - Jan 2021
Sales & Operation Executive
- Responsible for Sales of the Lodges, Camps & Treks to the Corporates and Travel Agents.
- Represent Hotels in various events and exhibitions.
- Responsible for Operations & Logistics requirements for adventure theme-based Programs for Corporate.
- Role of Trip Leader & Tour Manager (whenever needed)
Feb 2017 - Feb 2018
Team & coworkers
Colleagues at Classplus
Other employees you can reach at classplusapp.com. View company contacts for 339 employees →
DM
Dushyant M.
Colleague at ClassplusAbu Dhabi Emirate, United Arab Emirates, United Arab Emirates
View →
AJ
Amar Jot
Colleague at ClassplusChandigarh, Chandigarh, India, India
View →
YJ
Yoonjung Jeon
Colleague at ClassplusSeoul, South Korea, Korea, Republic Of
View →
AM
Atreya Majumder
Colleague at ClassplusKolkata, West Bengal, India, India
View →
VG
Vikas Gautam
Colleague at ClassplusDelhi, India, India
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AJ
Ankush Jaiswal
Colleague at ClassplusPune, Maharashtra, India, India
View →
ND
Naman Dawar
Colleague at ClassplusDelhi, India, India
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..
. .
Colleague at ClassplusGhaziabad, Uttar Pradesh, India, India
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SP
Sumit Pandey
Colleague at ClassplusNoida, Uttar Pradesh, India, India
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NS
Nitya Shahi
Colleague at ClassplusDelhi, India, India
View →
Dushyant M.
Colleague at ClassplusAbu Dhabi Emirate, United Arab Emirates, United Arab Emirates
View →
AJ
Amar Jot
Colleague at ClassplusChandigarh, Chandigarh, India, India
View →
YJ
Yoonjung Jeon
Colleague at ClassplusSeoul, South Korea, Korea, Republic Of
View →
AM
Atreya Majumder
Colleague at ClassplusKolkata, West Bengal, India, India
View →
VG
Vikas Gautam
Colleague at ClassplusDelhi, India, India
View →
AJ
Ankush Jaiswal
Colleague at ClassplusPune, Maharashtra, India, India
View →
ND
Naman Dawar
Colleague at ClassplusDelhi, India, India
View →
..
. .
Colleague at ClassplusGhaziabad, Uttar Pradesh, India, India
View →
SP
Sumit Pandey
Colleague at ClassplusNoida, Uttar Pradesh, India, India
View →
NS
Nitya Shahi
Colleague at ClassplusDelhi, India, India
View →
1 education record
Sumit Kumar education
FAQ
Frequently asked questions about Sumit Kumar
Quick answers generated from the profile data available on this page.
What company does Sumit Kumar work for?
Sumit Kumar works for Classplus.
What is Sumit Kumar's role at Classplus?
Sumit Kumar is listed as SaaS l Customer Success l Key Account Management l Revenue Enhancement at Classplus.
Where is Sumit Kumar based?
Sumit Kumar is based in Noida, Uttar Pradesh, India while working with Classplus.
What companies has Sumit Kumar worked for?
Sumit Kumar has worked for Classplus, Bluesky Learning | Team Building And Experiential Learning Activities, and Great Indian Outdoors Pvt.Ltd..
Who are Sumit Kumar's colleagues at Classplus?
Sumit Kumar's colleagues at Classplus include Dushyant M., Amar Jot, Yoonjung Jeon, Atreya Majumder, and Vikas Gautam.
How can I contact Sumit Kumar?
You can use AeroLeads to view verified contact signals for Sumit Kumar at Classplus, including work email, phone, and LinkedIn data when available.
What schools did Sumit Kumar attend?
Sumit Kumar holds Mba In Tourism & Travel Management, Tourism And Travel Services Management, A from Indian Institute Of Tourism And Travel Management.
What skills is Sumit Kumar known for?
Sumit Kumar is listed with skills including Customer Service, Business Development, Business Analysis, Event Management, Sales, Marketing Strategy, Hospitality Industry, and Tourism.
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