Sumit Kumar Dey Email & Phone Number

Kolkata, West Bengal, India

• Identify and monitor the end-to-end change lifespan, as well as process improvement opportunities.
• Manage change requests on daily basis.
• Identify and distribute required change permissions.
• Conduct and verify post-implementation reviews.
• Investigating issues that arise because of the change.
• Reporting the modification to both internal and external managers.

Kolkata Area, India

• Provide support to all the IT systems that support business of any size to function efficiently.
• Manage and handle a team of 10+ members to provide 24x7 support across the business for relentless and smooth operation.
• Maintain Data Center inventory and provide necessary physical support to all the network devices in Data Centre of the organization.
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
• Set up new projects and Offshore Delivery Centers with all the necessary IT systems and networks for running business across the organization.
• Perform maintenance, configuration changes, and upgrades to infrastructure services during scheduled business hours, scheduled off-hours, and/or emergency situations

Master Of Arts - Ma, English Language And Literature/Letters, B

Bachelor Of Arts - Ba, Humanities/Humanistic Studies, B