Designing Team Building Intervention for high performance team

• Designing Training Content and selection process for Accelerated DevelopmentProgram For Level of workers

• Prepared Job Description for every profile in the Organization by interacting and consultation with all the Department Heads and seniors of the team.• Formulated SOP for few processes in HR Operations.• Understanding the Exchange and its Structure and working on the requiredFunctional structures with various departments.

• Completed setting measurable performance metrics for all roles within the Payments & Cards function.• Studied the business, culture and performance management of the Organization

• Developed content for Gamification under guidance of Subramanian Parameswaran, Chief Leadership Architect, The Strategist• Studied Psychometrics as a Hiring tool

• Spearheaded efforts across analyzing existing market trends, understanding the client's specific investment requirement to prepare presentations/business plans and provided customized investment solutions to ensure maximum profitability.• Ensured all the transactions adhered to not merely high standards,but complied to KYC guidelines and regulations. • Deftly monitored and communicated performance against key success metrics while identifying and mitigating risks associated with achieving the client's investment plans.• Established healthy business relations with clients & external associates for securing repeat business & long term customer loyalty and worked towards solving client's queries and providing cutting-edge investment solutions.

• Looked after overall banking operations including Accounts, Deposits, Assets, Investment, Foreign Exchange and other transactions on day to day basis; ensuring error free record maintenance for audit and compliance.• Performed research to ensure the legitimacy of any new accounts and mitigate any potential risk involved with the new and existing clients.• Efficiently served as a single point of contact for all High Net worth Corporate and Retail clients; delegated team responsibilities and ensured timely fulfillment of service requirements.• Proficiently developed competitive sales strategies; responsible for uncovering/ creating new opportunities, identifying dynamic and flexible opportunities for market penetration and revenue generation.• Looked after Coaching, Counseling and Training of the team members while ensuring their constant updation on new products and processes related to Banking Industry.• Conducted timely Team briefings to share the best practices and sales updates.• Responsible for MIS report generation and reporting to Senior Management.