Sumit Kumar Sharma Email & Phone Number

Dehradun, Uttarakhand, India

Managing Hotel resources together with enhancing Hotel revenues

Dehradun, Uttarakhand, India

Managing Hotel Sales & Operations

Dehradun

Preopening

Solan

• Reports to Chief Operating Officer of the company • Responsible for the daily Operations and financial management of the resort.• Monitoring customer satisfaction and ensuring high quality service.• Marketing and selling the hotel as top end brand in the region.• Planning & executing the activities of all the departments in the hotel.• Promoting the resort & executing the sales of the resort to the optimum level.• Building a strong hotel operation team in the region & creating a brand equity.• Motivating & developing team members to ensure smooth & effective functioning of the various departments in the hotel.• Formulating the yearly business plan & budget for different departments.• Providing support to the team to enable them to provide the best of services to the guests. • Focusing consistently on cost controls and measures in order to maximise and enhance profit margins.• Liaising with local authorities as government bodies for ensuring compliance’s.• Maintaining high standards of security & vendor management with in agreed budget.

Dehra Dun Area, India

• Reports to Director (Academics) of the Institution.• Responsible for taking theory & practical classes.• Ensuring discipline among students in class ,exercises class control.• Making lesson plans according to the syllabus.• Updating students with the trends prevailing in the industry.• Assisting students in project preparations & presentations.• Conducting examinations & developing curriculum.• Handling & coordinating f & b requirements at the institution.• Making & implementing time tables & schedules of all the classes.• Follow rules and regulations laid down by the Management .• Coordinating with other departments & fellow teachers to contribute to the team effort.• Be involved in extra curricular activities and organize same for students.

• Reports to Director Food & Beverage & ensure that there is compliance with the work legislation in Food & Beverage department.• Handling daily operations of Restaurant & lounge.• Ensures the profitability of the department is consistent.• Conducting daily & weekly team meetings & briefings with executives.• Developing working plans to meet targets; compare actual achievements against targets periodically.• Preparing of F & B daily report & monthly reports, commenting on key performance indicators.• Checking & analyzing all management reports that have been compiled in connection with turnover, average cover price, ratios, business forecasts, staff schedules.• Assisting Director –F & B in preparing annual budgets of the department.• Assisting Executive chef in preparing the menus, purchasing & the updating of the technical documents.• Ensure that strategies & practices are in place to facilitate the efficient & effective staffing of department to achieve financial & service quality targets.• Appraising staff performance utilizing the performance review system.• Recruiting staff that are technically skilled or have potential to be through training, & have a natural inclination towards customer-focused service.• Maintaining procedures to minimize our impact on the environment & prevent pollution.• Contribute to cost control through energy conservation, correct storage of all materials & use of equipment per operating standards & manufacturer’s specifications.• Developing & implementing with team leaders, strategies to minimize staff turnover.• Follow policies & procedures outlined in the departmental service standards procedure & policies.• Ensure neat, clean & functionally operating outlets are presented at all times.• Participating & organizing training & development programs provided by the hotel to improve self & department standards & attend departmental meetings as required.

Reports to General Manager & direct all the food & beverage operations at Suryavilas (resort & spa).Taking care of Food & Beverage operations of coffee shop, restaurant, In Room Dining & Banquet Hall in the entire Spa.Developing of three supervisors & the team members to provide best international services to the guests.Making & developing standard operating procedure manual for the department.Conducting training classes for the entire team on daily basis.Tracking & analyzing everyday sales with the team & management.Coordinating, developing & pricing menus with the Chefs.Evaluating & analyzing different methods of cost cutting & cost effectiveness across the spa & resort.Conducting regular team meetings & briefings, analyzing & resolving staff issues on daily & weekly basis.Ensure that the team has been trained for all safety provisions & kept well informed of department’s objectives & policies.Identify optimal, cost effective use of the resources & educate the team on the same.Ensuring stock maintenance & inventory control methods are followed religiously.Ensure to meet the guests before the conference & event to assist in determining events needs.Direct, coordinate & supervise the activities of the team, vendors as required to successfully execute the operations.Manage & direct all the f & b operations in the spa to ensure excellent guest services & to provide outstanding technical & operational expertise.

Hyderabad

• Reporting to the Location Manager at SATYAM TECHNOLOGY CENTRE.• Managing & taking care of the Food & beverage, conferences, meetings & events requirements of the Satyam technology centre which is spread across 125 acres.• Managing three Client dining areas & poolside lawns as per the requirements.• Organizing cocktail parties & get together for the clients & associates. • Ensuring food & beverage, meeting conferences needs & requirements of 7500 associates are met well in time & up to the desired company standard.• Organizing time-to-time events & festivals in the SATYAM TECHNOLOGY CENTRE campus.• Handling & managing a team of three executives & other team members to give best of the results.• Direct, coordinate & supervise the activities of the vendors as required to successfully execute the assigned events.• Coordinating & managing multiple vendors for f & b & other areas at the centre.• Making Operational & annual budgets for the Satyam technology centre.• Ensuring that all the safety provisions are met & kept well maintained in & around the centre.• Identify optimal, cost effective use of the resources & educate the team & vendors on the same.• Ensuring cost effective methods are been implemented for all the requirements of the associates & clients.• Responsible for client visits & requirements, meetings & organizing food & beverages for the clients.• Managing making & renewal of different vendor contracts every year.• Responsible for coordination of video conferencing.• Motivate & develop the team to ensure smooth functioning of the department & promote teamwork.• Undergone six sigma green belt training for three days.

Reports to Asst. F & B Manager through Banquet Manager.Taking care of F & B operations for 32 meeting rooms & 6 halls at the convention centre of about 6500 square meter.Taking care of the total f & b requirements of the convention centre together with the team. Ensure to meet the clients before the events to assist in determining events needs.Coordinate all activities of the conventions, including planning, organizing & controlling of events to meet contractual obligations & quality customer service standards.Direct, coordinate & supervise the activities of the team, vendors as required to successfully execute the assigned events.Manage & direct all the f & b operations in the conventions to ensure excellent guest services & to provide outstanding technical & operational expertise.Motivate & develop the team to ensure smooth functioning of the department & promote teamwork.Direct, coordinate & oversee the activities of employees engaged in providing event coordination, telecommunication, technical support, audio-visual services, fire compliance exhibitor services & overall guest satisfaction during events.Prepare drawing, diagrams, instruction, set up requirement, & supporting documentation for each event & distribute to appropriate staff; communicate changes before & during events.Ensure to develop & maintain effective relationships with service providers & other suppliers of event services.Allocate manpower & equipment to ensure conformance with specified objectives & policies.Maintain & update corporate database, entering delegate bookings to ensure delegate information/records are kept up to date & accurate for future events.Identify optimal, cost effective use of the resources & educate the team on the same.Assisting the banquet manager in making the banquet manual

Rishikesh

• Reported to food and beverage manager & responsible for the smooth operations of Ayurvedic & wellness restaurant.• Organizing & conducting trainings on Ayurvedic & wellness cuisine & on service aspect of the same to the team.• Ordering operational equipments & f & b supplies for the department.• Assisted food and beverage manager in writing operation and standard operating procedure manuals.• Liaison with staff, management and guests at all levels.• Holding departmental briefings & debriefings on a daily basis.

Master'S Degree, Tourism And Travel Services Management

Activities and Societies: TOURISMMTM

Master'S Degree, Hotel/Motel Administration/Management

Activities and Societies: HOTEL MANAGEMENTMHM

Bachelor'S Degree, Hotel, Motel, And Restaurant Management, Lateral Entry

Activities and Societies: HOTEL MANAGEMENTBHM

Dhm, Hotel Management

DHM

School, Intermediate School

SCHOOLING