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Sumit Biswas Email & Phone Number
Head - CRM and Loyalty and Food Delivery Business and Ecom and Brand Partnership and Digital Payment
at
Bikanervala Foods Pvt. Ltd.
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Head - CRM and Loyalty and Food Delivery Business and Ecom and Brand Partnership and Digital Payment
Location
South Delhi, Delhi, India
Who is Sumit Biswas? Overview
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Quick answer
Sumit Biswas is listed as Head - CRM and Loyalty and Food Delivery Business and Ecom and Brand Partnership and Digital Payment at Bikanervala Foods Pvt. Ltd., based in South Delhi, Delhi, India. AeroLeads shows a matched LinkedIn profile for Sumit Biswas.
Sumit Biswas previously worked as Head - CRM & Loyalty / Food Delivery Business & Ecom / Brand Partnership / Digital Payment at Bikanervala Foods Pvt. Ltd. and Investment Partner & Head of Marketing at Samsung | Happyeasygo. Sumit Biswas holds Doctor Of Philosophy - Phd, Retail Loyalty Programs And Crm from Suresh Gyan Vihar University.
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Email format at Bikanervala Foods Pvt. Ltd.
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Bikanervala Foods Pvt. Ltd.
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Profile bio
About Sumit Biswas
Marketing / Client Servicing with and Loyalty & Rewards / Engagement / Referral /Retention professional with 13+years’ experience in designing and operating different programs across various Industries like Banking | Retail | E-commerce | Airlines & Online Travel Agency.Loyalty & Rewards - Program Management | Retention & Growth - Program Management | CRM | Campaign Planning | Creative Planning | Product Management | Customer Life Cycle Management | Loyalty Partnerships | Vendor management | Key Account Management | Team ManagementData Analysis & Visualization Using Python, Tableau, Firebase, Clevertap, Advanced Excel and Google Analytics | Salesforce CRM & Loyalty Program
Listed skills include Loyalty Programs, Brand Loyalty, Loyalty Analytics, Research, and 24 others.
Current workplace
Sumit Biswas's current company
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Bikanervala Foods Pvt. Ltd.
Website
AeroLeads page
4 roles
Sumit Biswas work experience
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Head - Crm & Loyalty / Food Delivery Business & Ecom / Brand Partnership / Digital Payment
Leading - CRM & Loyalty / Aggregator - Quick Commerce - Ecom and New Business / Brand Partnership & Monetization / Customer Service / Digital Payment & Marketing1) Responsible for Digital and Omnichannel strategy, overseeing the integration of various channels and platforms to deliver a seamless customer experience.2) Manage CRM and Loyalty programs, driving customer engagement, retention, and revenue growth. (The retail loyalty program has been developed in-house without relying on any external agencies, and it is built on the LS-Retail platform )3) Oversee the aggregator business, ensuring smooth partner collaboration and optimizing sales opportunities.4) Accountable for Ecommerce and Digital Marketing P&Ls, monitoring and optimizing performance to achieve business goals.5) Led a team of 7, fostering collaboration, skill development, and a results-driven approach.Manage Online Trading for proprietary websites and Marketplaces, maximizing sales and customer satisfaction.6) Supervise Web Development teams, ensuring efficient and effective website design and functionality.7) Oversee Omnichannel Digital Marketing efforts, implementing strategies to reach and engage target audiences across multiple platforms.8) Customer Care: Overseeing customer support operations, ensuring customer inquiries and concerns are addressed promptly and effectively, ultimately enhancing customer satisfaction.9) Digital Payment & Marketing: Managing digital payment solutions and marketing strategies to boost online transactions, brand visibility, and customer acquisition.10) Monetization: Developing and executing revenue-generating strategies, optimizing business performance and profitability through diverse revenue streams.
Investment Partner & Head Of Marketing
Samsung | Happyeasygo
Feb 2019 - Jan 2020
Zm - North & East
Jun 2012 - Dec 2018
5 education records
Sumit Biswas education
Doctor Of Philosophy - Phd, Retail Loyalty Programs And Crm
Master Of Business Administration - Mba, Marketing
Micro Masters, Crm
Bachelor Of Computer Application
Education record
Hare School,Kolkata
FAQ
Frequently asked questions about Sumit Biswas
Quick answers generated from the profile data available on this page.
What company does Sumit Biswas work for?
Sumit Biswas works for Bikanervala Foods Pvt. Ltd..
What is Sumit Biswas's role at Bikanervala Foods Pvt. Ltd.?
Sumit Biswas is listed as Head - CRM and Loyalty and Food Delivery Business and Ecom and Brand Partnership and Digital Payment at Bikanervala Foods Pvt. Ltd..
Where is Sumit Biswas based?
Sumit Biswas is based in South Delhi, Delhi, India while working with Bikanervala Foods Pvt. Ltd..
What companies has Sumit Biswas worked for?
Sumit Biswas has worked for Bikanervala Foods Pvt. Ltd., Samsung | Happyeasygo, and Loylty Rewardz Mngt Pvt Ltd.
How can I contact Sumit Biswas?
You can use AeroLeads to view verified contact signals for Sumit Biswas at Bikanervala Foods Pvt. Ltd., including work email, phone, and LinkedIn data when available.
What schools did Sumit Biswas attend?
Sumit Biswas holds Doctor Of Philosophy - Phd, Retail Loyalty Programs And Crm from Suresh Gyan Vihar University.
What skills is Sumit Biswas known for?
Sumit Biswas is listed with skills including Loyalty Programs, Brand Loyalty, Loyalty Analytics, Research, Point Of Sale Systems, Product Development, Customer Retention, and Retail.
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