Sumit Maity Email & Phone Number

PROFILEA committed planner with proven abilities in addressing operational issues, resolving performance bottlenecks, with expertise skill for improving business performance and achieving organization goals.Well versed on Peer Review Management, Operation Management and Quality Management. Excellent knowledge about quality tools (Six Sigma, Lean, and QMS) and implements them systematically to improve the efficiency of the processes.Academic Qualification• B.com (H), Vidyasagar University, West Bengal• MBA in Dual System “System and Marketing Management”Professional Qualification/Knowledge• Six-Sigma Green Belt certified• LEAN thinking certified• Minitab• Advanced Excel• ISO 9001 and 27001 internal auditor• Diploma in Computer Software TechnologyProfessional Experience1. KnowledgeWorks Global Limited (2008-Till now)Key Responsibilities Managing teams of Peer Review management and Project Management. Handling customer calls independently. Recruiting resources and train them for the upcoming assignment. Certified internal auditor for ISO9001, ISO27001, and SA2008. Generating cost benefit ideas for the business and implement them. Prepare performance management dash board for across the board. Looking after the Qualitative Issues. Preparing Corrective and Preventive Action (CAPA) for defects/feedbacks.Strengths Excellent knowledge about Peer Review process, Journal Management and Supplier Project Management. Excellent knowledge of publisher portal tools and processes. Excellent knowledge on Typesetting/Publishing processes. Excellent oral and written communication skills. Excellent in MS office and presentation skills. Excellent in advanced excel. Excellent in MIS. Schedule management and control (Automated Matrices). Project planning and execution. Strong people and performance management skills. Ability to improve business processes using Lean Six Sigma. Strong analytical skills. Proficient in managing transitions. Inclined towards making and maintaining excellent relationships with internal/external stakeholder/direct customers. Passion to achieve organisation goal.