Working in ATC India for 9 Years and presently working as Customer & Infra Support for Delhi NCR from 5 years. Handling responsibility of Maintaining Master Database of Sites, SLA, Outage Signoffs, Penalty Calculations for CN, Supporting Billing Team, ZTS Project End to End, PV Vs FAR, Oracle Movement for Assets, Material Planning and Move Order, NFA, Billing Validation of OME / SME. I m always ready for taking on challenging tasks. Good problem solving and analytical skills with a positive attitude towards work. Able to understand customer requirements and provide them with technical support. Hard working and sincere about my job & responsibilities. Always willing to learn new things in a competitive environment