Sumit Mukherjee Email & Phone Number

Kolkata, West Bengal, India

Responsible for Overall Situation Handling of the Shift and Airlines....Conducting Brefings and De-Brefings of Team Members, Executing Random Audites Shift wise, Handling Airlines, Attending Major Meetings with Airlines, In-House Team/Management, Handling Airlines Inventory Management...Taking new projects and Ensure to compleat them within stipulated time...Complaint Handling...Co-Ordinating with internal deparments...New Implementations...Team Work, Conducting Training to the New Staffs as well In Line Staffs/Team Members, Handling Crisis Management, Food Cost Handling, Revenue Genarating, Planing and Budget, Random Food/Meal Sampling for International and Domestic Airlines in Regards of Quality Check, New Menu/Inflight Services Implementations, Inflight Catering Services Work Process Standardization/Development, Product ReCall/Development, Maintaining HACCP Protocols....Maintaining Service Standards and Decipline as per the organizational SOP..

Kolkata Area, India

Responsible for Total Shift Handling... Maintaining Handover & Takeover Process To or From Next/Previous Shift...Base and Ramp Allocations, Catering Services Dispatch and Co-ordinate with Ramp Team....Conducting Training...Daliy Shift Brefings and De Brefings with Staffs and Team Members...Conducting several Audite in different work process, Handling Airlines Inventory Management...Co-Operating with Airline Officials, Maintaining HACCP Protocols and follow the SOP...Certified Food Supervisor by FOSTAC...

Kolkata Area, India

Worked as a Team Leader....Responsible for Entire Catering Delivery of Flights Allocated for at Base or Ramp in regards of proper Dispatch/Ramp Handling, Handling International and Domestic Flights Catering Delivery....Ensuring on time Catering Service Delivery on board as per Airline specifications and standards, Maintaining HACCP Protocols, Handling Airlines Inventory Management...Follow all the protocols and SOP..

Kolkata Area, India

Worked as Team Member of Food & Beverage Department...Deputed in F&B Leading outlets..Handling Guests,VVIPs..Ensuring Smooth Service and Guest Satisfaction...Maintaining SOP..

Bhubaneshwar Area, India

Management Training Programe..Deputed in Front Office Department...Handling Guests, VVIPs..Ensuring Guest Satisfaction and Maintaining SOP..

Executive Development Programe (Edp)

A specialized course/Training for the executive lavel entrusted/Executed by the Management Team....

Diploma In Hotel Management, Catering Technology & Applied Nutrition, Food & Beverage Service

Industrial & Specalization Training @ The Park Hotel, Kolkata. ( 2002 to 2003 ) 24 Weeks + 01 Month Specialzation on Food & Beverage..