Sumit Pal Email & Phone Number

Suva, Fj

Central, Fiji

Lead & execute products concept end to end from product concept, business case preparation, discussion with market, PCD creation, UAT, socialization to customer care team/FAQ development within expected timeline and post-launch monitoring to ensure performance as expected. Regularly liaise with the market team by providing an update regarding business performance, once every 2 weeks, covering recharge, revenue lines, active subs/VLR, churn &activation

Central, Fiji

Lead & execute products concept end to end from product concept, business case preparation, discussion with market, PCD creation, UAT, socialization to customer care team/FAQ development within expected timeline and post launch monitoring to ensure performance as expected. Regularly liaise with the market team by providing updates regarding business performance, once every 2 weeks, covering recharge, revenue lines, active subs/VLR, churn & activation.Review existing product processes and… Show more Lead & execute products concept end to end from product concept, business case preparation, discussion with market, PCD creation, UAT, socialization to customer care team/FAQ development within expected timeline and post launch monitoring to ensure performance as expected. Regularly liaise with the market team by providing updates regarding business performance, once every 2 weeks, covering recharge, revenue lines, active subs/VLR, churn & activation.Review existing product processes and implement ways to improve customer experiencePerform advanced analysis of the market and consumer data utilizing various internal and external data sources to provide quantitative input to strategic studies. Develop business cases; assist in the analysis of new pricing structures for promotions, product performance, and customer segmentation strategy.Define analysis requirements from the data warehouse. Planned, designed, scheduled, and coordinated analysis from design to deployment enabling improved understanding of customer behavior, refining existing reports, and ensuring that they are created in a timely manner with the correct information. Prepare periodic reviews of market trends & competition environment to highlight any issues and draw possible conclusions to develop competitor strategy.Develop strategies and procedures to maintain product reliability and development. Identify market trends that can influence revenues Show less

Central, Fiji

Responsible for monitoring prepaid voice domestic/international, product (data/SMS) revenue versus budget by delivering the best product in the market & ensuring the best consumer experience through all channels. Identify consumer behavior trends and market evolution of telecommunication products to improve Digicel Prepaid knowledge of the market, consumer, and competition landscapeProvide insight from monitoring all key aspects of prepaid business (recharge, revenue, active subs… Show more Responsible for monitoring prepaid voice domestic/international, product (data/SMS) revenue versus budget by delivering the best product in the market & ensuring the best consumer experience through all channels. Identify consumer behavior trends and market evolution of telecommunication products to improve Digicel Prepaid knowledge of the market, consumer, and competition landscapeProvide insight from monitoring all key aspects of prepaid business (recharge, revenue, active subs, churn & activation) versus budget and seasonal WOW, MoM & YoY trends. Observe competition movement to ensure overall Digicel competitiveness (product/tariff/ network/brand/etc.) in the market by updating product/tariff competition table Show less

Central, Fiji

Develop Strategies and analytics to grow existing subscribers base across TV, ISP, and Prepaid by creating strategies targets at existing customers, including developing existing channels for sales and distribution.Record all marketing activities that are targeted at the new and existing base (recharge, value added services, etc.) & analyze quarterly progress reports for senior managementEnsuring any new products targeted at the new and existing base is fully tested and relevant… Show more Develop Strategies and analytics to grow existing subscribers base across TV, ISP, and Prepaid by creating strategies targets at existing customers, including developing existing channels for sales and distribution.Record all marketing activities that are targeted at the new and existing base (recharge, value added services, etc.) & analyze quarterly progress reports for senior managementEnsuring any new products targeted at the new and existing base is fully tested and relevant approved acquired before launchAssist in the development and implementation of the Consumer Sales and Marketing plan and budget for the existing base across TV, ISP, and Prepaid Show less

Central, Fiji

Subscriber tracker – proper tracking of active, inactive, and new connections. keeping track of disconnections and reconnections,Reconciling of commercial and residential revenue with system database.4 Way reconciliations – collections tracker vs GL listing vs bank statements vs system