In my current role as a Business Analyst at DXC Technology, I have been heavily involved in supporting business solution software. My responsibilities have included creating functional specification documentation, conducting requirement analysis, scenario planning, test planning, and test data requirement identification. I have also excelled in variable and logic sheet creation, all of which are vital components of the software development life cycle (SDLC) and software testing life cycle (STLC).Some key highlights of my professional background include:Successfully designing, developing, and implementing codes based on analyzed requirements.Creating and reviewing functional requirement documents and test plans for new functionality or enhancements.Expertise in requirement gathering, analysis, detailing, and tracking.Collaborating with cross-functional teams to analyze and resolve common issues.Identifying root causes of recurring problems and implementing effective solutions.Providing daily support with escalated ticket resolution and liaising with business and technical leads.Coaching team members and testing programs to ensure smooth production launches.My proficiency in SDLC, STLC, problem-solving, and SQL, coupled with my experience in Agile and Waterfall methodologies. Furthermore, my technical support experience at Teleperformance has provided me with a strong foundation in troubleshooting and diagnostics.