Area Manager Operations-SCM-Handled last mile operations for Meesho Superstore vertical for Pune and West Maharashtra around 34 locations.-As a Area Manager-handling 34 LM vendors with volume 3800/day and keeping co-ordination with FC team.-Responsible for LM Vendor on-boarding,to give Operations training,LM delivery process alignment with Vendors.-As a AM,responsible for maintaining P&L of organization and Vendors .Also maintaining Vendors MIS for payouts.-Dive deep… Show more Area Manager Operations-SCM-Handled last mile operations for Meesho Superstore vertical for Pune and West Maharashtra around 34 locations.-As a Area Manager-handling 34 LM vendors with volume 3800/day and keeping co-ordination with FC team.-Responsible for LM Vendor on-boarding,to give Operations training,LM delivery process alignment with Vendors.-As a AM,responsible for maintaining P&L of organization and Vendors .Also maintaining Vendors MIS for payouts.-Dive deep for CX escalation cases and handling it to improve customer experience-Monitoring Orders scanning,RTO connections&debits ,daily COD depositions,SLAs and SOP followup.-Responsible to expand network for organization business perspective and to achieve targeted goal set by Leadership-Also responsible to new start new initiatives/projects in territory which are received by Leadership. Show less

Handled last mile operations for amazon process with around 78 ground staff.− As a Team Lead – was handling 6 Amazon stations of Pune location.− Responsible for Income & Expenditure management for station.− Identified Bottle necks and did root cause analysis for improving process flow.− Conducting weekly performance review call for Rest of Maharashtra stations.− Have deep knowledge of Amazon SOP’s & Customer data base.− Handling Escalations of Customers with Amazon… Show more Handled last mile operations for amazon process with around 78 ground staff.− As a Team Lead – was handling 6 Amazon stations of Pune location.− Responsible for Income & Expenditure management for station.− Identified Bottle necks and did root cause analysis for improving process flow.− Conducting weekly performance review call for Rest of Maharashtra stations.− Have deep knowledge of Amazon SOP’s & Customer data base.− Handling Escalations of Customers with Amazon team− Conduct performance review call on daily and weekly targets with other controlled stations.− Identify bottle necks and Root Cause Analysis(RCA) for improving process flow and smooth− operations process.− Have great network in West Maharashtra.− Maintained 10/10 Amazon score for 4 time consecutively with achieving 13 parameters in every Week Show less

handling MM operations for West MH and LM operations for Satara.

Keeping a record ofsales and restocking the store/warehouse accordingly. − Managing and training store staff. − Generating financial reports. − Implementing plansto addressstock losses and theft. − Overseeing money handling, accounting, and bank processes. − Ensuring that the store is kept clean and organized. − Mediating any confrontations between staff and clients, and de-escalating the situation.

Cash handling and transportation of cash,Cash Disposing,Banking process with 16 clients − Cash delivery – services at the doorstep of businesses, safe and secure delivery to authorizedrecipients, high frequency of delivery − Cash transactions - customized multi-location cash pickup solutions, cash counting and − Verification,documentation of each pickup and mailing with HO,Chennai.

Surveying &Mapping, synchronize of Strawberry production plots data on GPS based equipment.− Providing Technical Supports to Strawberry Cultivators and company OPS team.− Collection, Transportation of Strawberry fruits from Farmers to Processing Plant.− Supervision on Grading,Packing of fruits and Exporting of processed fruits from production Plant to Market (Retail Malls,local Market)