Sumit Ranjan Email & Phone Number

Bengaluru, KA, IN

Pune, Maharashtra, India

• Online charging system. providing solutions totelecom operators through our modules like PCRFOCS, CRM, AAA
• Keep the track of the all service KPI's and take appropriate actions when any deviations observed.
• Plan manage and co-ordinate change activities w.r.t issues/solutions observed during operations.
• Plan manage and co-ordinate with project team if new node implemented in network.

Pune Area, India

Working for Charging and Billing Solutions Capture anoutage, resolving a ticket, and resolve the issuewithin the service-level agreement (SLA) Involved inregular activities of IN and health check-ups regularly.Implementing strategies, managing the completerange of activities right from the conceptualization, toinstallation, testing, maintenance.

Noida, Uttar Pradesh, India

• Worked in Ericsson India in IN (INTELLIGENTNETWORK).
• Alarm monitoring and configuration ofIN nodes
• Involved in regular activities of IN andhealth check-ups regularly.
• Complaint closure: closetickets for the customer complaints during the shift.On-demand reports: extracting specific reports byrunning SQL queries on the CDR.
• SubscriberManagement: Provision, de-provision subscribers,credit/debit balance expiry extension, rate plan act/deactivation etc