Sumit Rawat Email & Phone Number

Mississauga, Ontario, Canada

Toronto, Ontario, Canada

As a member of Loblaws account (and on NTT Global's payroll), my primary responsibility was to receive customer service telephone calls with outcomes that included maintaining customer relationships by handling questions & concerns with professionalism, resolving customer complaints, and drafting the status report on customer service issues through.

Gurugram, Haryana, India

• Developed and managed short-term and medium-term marketing campaigns, activities, and regional events through targeted field marketing activities in collaboration with the Senior Marketing Manager (South Asia) and the.
• Facilitated and contributed to national forums, regional webinars, social media marketing, quiz contests, newsletters, Salesforce data management, email marketing campaigns, marketing collateral, and large-scale events

New Delhi Area, India

• Managed visibility of brands and products pertaining to Higher Education and Trade divisions at Oxford University Press (OUP) to outreach the target audience through offline and online marketing channels including.
• Planned and executed creative ideas to promote new releases (along with backlist clusters) through B2B and B2C marketing campaigns in all stages of the process, leading to effective marketing campaigns

Gurgaon, India

Conducted a market research project using qualitative research to understand the potential and buying patterns of paint businesses across various government departments in New Delhi.

New Delhi Area, India

Managed B2B sales adoption and retention for the company by providing technical solutions to manufacturing firms in the sheet metal industry.

Master Of Business Administration (M.B.A.)

Engineer'S Degree, Instrumentation Technology/Technician

High School