Director Customer Experience
Current
Feb 2022 - Present
AeroLeads people directory · profile
Sumit Sethi Email & Phone Number
Director, Customer Experience (CX) at GeoBlue
at
GeoBlue
1 work email found
@geo-blue.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Director, Customer Experience (CX) at GeoBlue
Location
Philadelphia, Pennsylvania, United States
Who is Sumit Sethi? Overview
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Quick answer
Sumit Sethi is listed as Director, Customer Experience (CX) at GeoBlue at GeoBlue, based in Philadelphia, Pennsylvania, United States. AeroLeads shows a work email signal at geo-blue.com and a matched LinkedIn profile for Sumit Sethi.
Sumit Sethi previously worked as Director Customer Experience at Geoblue and Director, Operational Effectiveness at Geoblue. Sumit Sethi holds Bachelor Of Arts, Psychology from Rutgers University.
Company email context
Email format at GeoBlue
This section adds company-level context without repeating Sumit Sethi's masked contact details.
{first_initial}{last}@geo-blue.com
86% confidence
AeroLeads found 1 current-domain work email signal for Sumit Sethi. Compare company email patterns before reaching out.
Profile bio
About Sumit Sethi
Big-Picture Systems Thinker ♦ Inventive Solutions Designer ♦ Integrity-Driven AdvisorAs an entrepreneurial change strategist, I’m known for reliably pioneering solutions and steeringtransformation efforts that attain targeted objectives, maximize positive experiences, and propel growth.Passionate about building organizations and developing systems, I employ fiscally sound practices, architect customer-focused programs, and map long-term pathways that ensure excellence in all facets of deployment.Disciplined and decisive in managing programs and projects, I clearly articulate attainable and actionablegoals while synchronizing multiple concurrent projects to on-time, budget-aligned conclusions.A dedicated servant leader, I proactively cultivate productive relationships; recruit, coalesce, and empowerteams; maintain open-door approachability; and promote cross-functional collaboration to realize a shared vision.*Specialties:===========Healthcare Industry | Executive Vision & Direction | Divergent Thought Leadership | Human-CenteredDesign | Product Strategy & Positioning | Qualitative & Quantitative Analytics & Insights | Proactive IdeaSourcing & Development | Strategic Planning & Journey Mapping | Transformative Program & Product Initiatives | Team Building, Leadership & Development | Strategic Alliances & Partnerships
Listed skills include Program Development, Wellness, Program Evaluation, Grant Writing, and 45 others.
Current workplace
Sumit Sethi's current company
Company context helps verify the profile and gives searchers a useful next step.
6 roles · 20 years
Sumit Sethi work experience
A career timeline built from the work history available for this profile.
Director, Operational Effectiveness
Responsible for developing a strategic roadmap of projects that will define GeoBlue's service approach and capability, combining the use of technology, data, customer feedback and market insights to design and deliver improved customer and agent experiences.
2020 - Mar 2022
Director, Member Experience
When promoted into this inaugural director role for the largest health insurer in the Philadelphia area, I envisioned the departmental mission, architected its organizational structure, defined policies and procedures, and instilled a culture of innovation and continuous improvement.On a daily basis, I encourage a customer-first approach while piloting and.
2017 - 2020
~3 yrs
Sr Product Manager, Well-Being Innovation And Portfolio Management
► Originated, informed, and aligned digital experience strategy by prioritizing user experience andincorporating CX/UX design principles: focus groups; research panels; digital storytelling; videos; user prototype testing; test and learn analytics; and performance evaluation.► Specified current and future requirements based on market intelligence.
2011 - 2017
~6 yrs
Wellness And Engagement Manager
During my tenure with Radian, I formulated and deployed core wellness programming that focused on areas of need as determined by benefits/prescription utilization reports and high-engagement events. This included coordinating activities with client 3rd-party vendors.===========================================Select Highlights► Sparked and fueled interest.
2009 - 2011
~2 yrs
Wellness Program Manager - Consultant: South Eastern Pennsylvania Transportation Authority
Shepell.Fgi International (Now Morneau Shepell)
At Shepell.fgi, I supported a key client in promoting a health-aware culture and advancing worksite wellness program participation for a 9,000-person workforce. To accomplish this, I guided strategic planning, development, implementation, and evaluation of comprehensive wellness programming.===========================================Select Highlights►.
2006 - 2009
~3 yrs
2 education records
Sumit Sethi education
Bachelor Of Arts, Psychology
Rutgers University
Master Of Science, Health Administration
Saint Joseph'S University
FAQ
Frequently asked questions about Sumit Sethi
Quick answers generated from the profile data available on this page.
What company does Sumit Sethi work for?
Sumit Sethi works for GeoBlue.
What is Sumit Sethi's role at GeoBlue?
Sumit Sethi is listed as Director, Customer Experience (CX) at GeoBlue at GeoBlue.
What is Sumit Sethi's email address?
AeroLeads has found 1 work email signal at @geo-blue.com for Sumit Sethi at GeoBlue.
Where is Sumit Sethi based?
Sumit Sethi is based in Philadelphia, Pennsylvania, United States while working with GeoBlue.
What companies has Sumit Sethi worked for?
Sumit Sethi has worked for Geoblue, Independence Blue Cross, Radian, and Shepell.Fgi International (Now Morneau Shepell).
How can I contact Sumit Sethi?
You can use AeroLeads to view verified contact signals for Sumit Sethi at GeoBlue, including work email, phone, and LinkedIn data when available.
What schools did Sumit Sethi attend?
Sumit Sethi holds Bachelor Of Arts, Psychology from Rutgers University.
What skills is Sumit Sethi known for?
Sumit Sethi is listed with skills including Program Development, Wellness, Program Evaluation, Grant Writing, Public Speaking, Program Management, Psychotherapy, and Leadership.
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