I have around 7+ years of experience in tech support. My first company is MakeMyTrip India Pvt Ltd. Here i worked around 4 years and then i joined Decimal Technologies from Sept 21 and currently working in here as a tech support executive.In MakeMyTrip i was first assigned to Flight LOB and in 7 month promoted Sr. Executive (SME). After that i was transferred to Holiday PST LOB. In Holidays PST LOB work is to take care of post holidays booking and to give support to the user. Then i was moved to Vendor support basically it is to support the vendors like Hotel companies, Cab companies etc.In Decimal I am currently handling Technical L1 Support and Troubleshooting for our BFSI clients, We are handling Vahana Software Support that is a no code low code platform. Here, We provide troubleshooting related to product, software, Network Infrastructure, Servers and much more things altogether for Development, SIT, UAT, Prod and Pre-production environments. We deals with front end, middle ware as well as Backend Troubleshooting. We are India's Leading Banking Tech Partners.