Director Delivery
CurrentAs a Delivery Lead, developed and implemented delivery strategies that aligned with organizational goals and customer needs. Oversaw a diverse range of technology programs and projects, ensuring client-focused alignment to build and sustain long-term partnerships. Established program management frameworks to drive consistent and efficient program delivery.As Technical Program Manager, Managed programs across various technologies, including e-commerce, data mart, iOS app development, and cloud migration while adopting best practices in Agile and Scrum methodologies. Collaborated closely with Product teams, stakeholders, Engineering, and Infrastructure to ensure successful program deliveries across portfolios, all while adhering to established timelines and resource allocations.Demonstrated strong technological awareness by suggesting and implementing proactive solutions to mitigate potential risks in programs. Introduced Scrum processes for new programs and initiated a Scrum of Scrums approach to align efforts across all portfolios with the organization's goals. Implemented program reporting and key performance indicator (KPI) processes to enable continuous improvement.