As a Delivery Lead, developed and implemented delivery strategies that aligned with organizational goals and customer needs. Oversaw a diverse range of technology programs and projects, ensuring client-focused alignment to build and sustain long-term partnerships. Established program management frameworks to drive consistent and efficient program delivery.As Technical Program Manager, Managed programs across various technologies, including e-commerce, data mart, iOS app development, and cloud migration while adopting best practices in Agile and Scrum methodologies. Collaborated closely with Product teams, stakeholders, Engineering, and Infrastructure to ensure successful program deliveries across portfolios, all while adhering to established timelines and resource allocations.Demonstrated strong technological awareness by suggesting and implementing proactive solutions to mitigate potential risks in programs. Introduced Scrum processes for new programs and initiated a Scrum of Scrums approach to align efforts across all portfolios with the organization's goals. Implemented program reporting and key performance indicator (KPI) processes to enable continuous improvement.

Accountable for ensuring the successful delivery of projects and services. Key responsibilities included overseeing the entire program & project lifecycle, engaging with stakeholders, optimizing processes, resources mobilization, identifying and mitigating risks, and driving continuous improvement initiatives. Walmart Labs engagement: Led the engagement with Walmart Labs, managing programs that delivered development and QA services for Walmart's International E-commerce Platform.• Managed programs for E-commerce Platform development, Mobile App enhancements, and Helpdesk.• Implemented Scrum and Program Management Frameworks for CI-CD pipeline, Disaster recovery, Cloud migration, and Kafka migration. Shaw Cables (Calgary, Canada) Led the engagement for Shaw Cables, a leading telecom service provider in Canada, aimed at transforming their billing and testing departments.

Responsibilities included maintaining and growing client relationships. Ensure that services align with client needs through regular communication and collaboration with internal teams. Secured long-term engagements and drove business growth by fostering strong client relationships.Client Engagements:T-Mobile Warsaw, Poland• Developed & implemented a strategic roadmap for Billing Processes, Test Automation and Performance Testing.Maersk Oil, Doha, Qatar , • Created recommendations and roadmap for the Transformation Program. . • Directed cutover planning, cutover rehearsals and production rollout.

Managed all aspects of Account Management & growth, executing programs for for energy and trading client.E. ON Gmbh - Program Manager, a global energy service provider, partnered with Wipro for development and testing services across various programs. • Managed trading applications lifecycle, including requirement gathering, development, QA, and rollout.• Drove business growth initiatives in Energy Trading, Risk reporting, Automation, Performance, Security, Continuous Testing, and SOA,• Improved cycle time by 30% to 55% through process and functional automation,