• Responsible for the administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with the Bank's objectives. • Develops new deposit and loan business and provides a superior level of customer relations • Promotes the sales and service culture through coaching, guidance and staff motivation• Achieves individual and branch sales goals through new business sales, referrals and retention of account relationships. • Provides leadership, training and supervision; delegates day to day operations to the Operations Officer or other branch personnel. • Responsible for attaining established Bank and branch goals through active participation in sales management and officer call programs. • Participates in community affairs to increase the Bank's visibility and to enhance new and existing business opportunities.

Notable Contributions:Successfully controlled single point of contact for Platina clients of ING - Responsible for end-to-end service delivery to ING's clients primarily on transactional and wealth management platform along with acting as a liaison between different verticals of ING.Business Planning - Laying out and planning of timely business plans for achievement of key result areas taking into consideration the current market scenario and key product propositionsBusiness Development - Offering customized wealth management solutions across a range of financial instruments like PMS, debt products, mutual funds, private equity, structured products, insurance and also restructuring existing portfolios in line with the client profile & investment objectives. Responsible for CASA deepening, lead generation for loans and cards.Compliance and Conformance - Maintained ING's internal control standards, including the timely implementation of internal and external auditsNotable Achievements:Star performer - Won seven internal sales target contests held in India and abroad. Also qualified for the Elite Wealth Hall Of Fame Contest.

Notable Contributions:Business development, client acquisition, conducting promotions, servicing and maintaining relationship with H.N.I's.Products offered- Life Insurance, Pension Plans, General Insurance, Mutual Funds and Fixed Deposits

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