I am a passionate, visionary design executive with over 20 years’ experience in tech, who influenced and spearheaded the creation of a top-performing design team focused on improving the experience of over 200,000 employees at Bank of America.➤ Through strategic business design interventions, successfully streamlined workflows and processes, resulting in millions of dollars of savings. In 2023 alone, achieved over $200MM in ongoing annual cost avoidance.➤ Influenced the adoption of user-centric design methodologies, reducing risk and defects by 80% for teams processing large cash transactions.➤ Received industry recognition for creating a unified global HR experience that made technology more human, greatly enhancing employee satisfaction.➤ Established toolkits for developers to aid in front-end coding, increasing reuse and shortening development timelines while maintaining design integrity.➤ Incorporated accessible design principles as a mandated component of design, while also advocating for a mindset shift in how disabilities are viewed.➤ Promoted and encouraged innovative design thinking, contributing to multiple patent filings for Bank of America. ➤ Committed to fostering diversity of thought and a culture of creativity and collaboration, by empowering diverse top talent to be solution-minded through an owner mindset.As an immigrant, person of color, and female in the tech industry, I am a firm believer in DEI and giving back to the community. Current notable highlights:➤ Plan International USA sponsor to girls around the world for over 20 years. ➤ 2024 mentor at the Cherie Blair Foundation for Women, committed to empowering women across the world to start, sustain and grow successful businesses. ➤ Partnering with Apparo to apply our design thinking expertise to help non-profits in the community enhance their websites.