Sumita Bhattacharjee Email & Phone Number

California, United States

Mountain View, California, Us

Mountain View, California, Us

Seattle, Wa, Us

Seattle, Wa, Us

San Francisco, Ca, Us

• Built a new hub based Enterprise Solutions Engineering from scratch to support the North America Enterprise business segment and Key Accounts. • Created new roles, compensations plans, revenue targets, engagement models, alignment structures to support the North America Enterprise growth strategy• Created a structured hiring process, with technical assignment, peer interviews and onsite presentation• Started with a team in San Francisco (New Relic HQ) and successfully grew the team from 0-20 teams members in < 2 years with part of the team in Atlanta (New Relic HQ2) to support North America East• Successfully promoted members of the newly formed team in less than 2 years • Made club in first year of it’s launch in 2018• Launched a prescriptive and structured Solutions Engineering on-boarding program with mentorship opportunities for team members seeking leadership career paths• Worked with Product Management and Engineering to create the Technical Sales Demo environment based on use cases and sales plays• Built scalable programs like “Public Demos” for low end of the market and drove an increase in close rate of the low ARR opportunities with effective and efficient touch minimal points• Launched programs like NerdLife Hackathon, Peer-to-Peer Demo Days which foster collaboration and team building • Launched programs like Demo2Win Certifications, Cloud Certification, Value Selling framework for improving skills and up leveling execution • Created new awards for individual recognition like “SE Choice”, “Most Creative”, “Fastest To Ramp” awards outside of the company awards like the MVP award• Active and participating member of:o Global Technical Sales Advisory Councilo Single Customer Incident Working Groupo Relics of Color Affinity Groupo Women at New Relic Affinity Group

San Francisco, Ca, Us

Managing a Global Sales Engineering team

San Francisco, Ca, Us

• Collectively brought in over $5.0 million in New Business and Upsell revenue across 250 SMB and Mid Market customers in 1.5 years• Awarded with MVP title for contributions to record-setting sales figures, territory startup/expansion and new account development• Supported SMB Sales team with opportunity qualification, discovery, demonstrations, Proof of Concept presentations (POC) & Business justification in a presales capacity• Co-CEO'ed sales opportunities with Sales counterparts to identify revenue opportunities through deep understanding of customer’s business as well as technical environment and drive upsell of new services and contract renewals• Assisted Customer Success team in post-sales technical process: installation, deployment, training, technical check-ups, and escalation management• Teamed with Enterprise and Commercial Technical Sales team for On-going learning and training through knowledge transfer and collaboration• Worked with Sales Leadership in developing repeatable Sales Strategy for excellent qualification, discovery and building demo primers• Drove strategic Solution-Selling Projects by being a member of Subject Matter Expert team• Member of Technical Sales and Services Council, helping be the voice of the team bringing ground up views of the entire TS&S organization• Member of Pricing and Commercial Terms Advisory Group

Foster City, Ca, Us

• Managed 60 customers including named accounts from F o r t u n e 5 0 0 companies• Helped customers simplify their Security and Compliance program and reduce the cost of securing their IT assets and achieving compliance with internal policies and external regulations• Assisted companies with globally distributed data centers and IT infrastructures to identify their IT assets, collect and analyze large amounts of IT security data, discover and prioritize vulnerabilities, recommend remediation actions and verify the implementation of such actions• Developed and presented solutions to C l e v e l e x e c s . Work with senior leadership, technical audience, key decision makers, and legal counsel in contract negotiations• Developed and designed strategies for improving customer retention, reduce downsizing of renewal and driving up-sell• Managed and reported on all sales activity, and forecasting of pipeline and revenue in Netsuite• Overachieved revenue goals every quarter in FY 2013

Foster City, Ca, Us

• Responsible for developing strategic alliances with Qualys’ strategic partners • Work with partners to create sales plans and identify sales opportunities based on their client's needs and their client's vertical environment• Continue working on existing responsibilities as a Technical Account Manager, SMB - Post Sales

Foster City, Ca, Us

• Responsible for post-sales account management for the SMB business, collectively managing $2.25 million in renewal and upsell business and over 500 mid market customers across US, Canada and Caribbean• Performed requirements gathering and provided solutions based on thorough understanding of technical and business issues to assure complete customer satisfaction• Assessed, evaluated and helped customers with technical deployment of vulnerability management, policy compliance and web application scanning products• Conducted customer presentations, installation, product best practice review, network design disussion and training• Conducted market surveys to find possible opportunities in improving Integrations and Strategic Alliances• As a Subject Matter Expert (SME), Led and mentored the sales team on upcoming features, new releases and product roadmap• Facilitated technical, operational and business requirements gathering and documentation by working with various teams including Product Management, Tech Support, Operations and Engineering• Worked with SMB Product Management and Field Sales, to build solid processes, infrastructure and documentation standards to streamline SMB Business Develepment Life Cycle• Exceeded the target quota for the past five consecutive quarters. Achieved 120-130% of salestarget in 4 quarters

Foster City, Ca, Us

Farmington Hills, Mi, Us

• Researched in the field of internet based map-service providers which could be used in the 3D Navigation Device designed by Bosch• Carried out a detailed study of Google Maps and their map images to understand the projection methodology and imaging techniques• Designed a novel algorithm to perform reverse projection on the Google Maps’ Images that use Mercator Projection• Implemented the above algorithm in a Java application which does image processing on Google Maps’ Images to provide map data to the 3D Navigation Device

Master Of Science (Ms), Computer Science

Bachelor Of Engineering - Be, Computer Science