Instrumental in the growth of a high-end independent boutique, I've consistently surpassed expectations, fostering lasting client relationships and expanding our customer base. With a keen eye for trends, I've curated engaging experiences and strategically developed e-commerce and social media platforms to broaden our business scope, contributing to our ongoing success.

Thriving within the vibrant setting of Cannes, I contributed to the success of Tommy Hilfiger's boutique with a track record of surpassing sales targets and meticulously meeting KPIs. My deep-rooted understanding of the brand's DNA empowered me to provide unparalleled product knowledge and customer engagement, fostering an immersive shopping experience.Accountable for the store's operational efficiency, I oversaw opening and closing procedures and conducted daily analytics to enhance performance. Spearheading brand campaigns and loyalty initiatives, I effectively promoted Tommy Hilfiger's ethos while offering tailored styling services for prestigious international events, cementing a commitment to exceptional customer service and brand representation.

At SKF in Turin, I immersed myself in understanding the complexities of our technical solutions. Through rigorous sales analysis and meticulous revenue monitoring, I ensured the satisfaction of our clients while handling the entire sales process—from quotation and order registration to shipping and billing— efficiently managing key accounts and contributing to the seamless delivery of exceptional service and fostering enduring client relationships.Utilizing the company's CRM system, I meticulously tracked sales activities and updated account information regularly, while also managing accounts payable and receivable to uphold meticulous financial records. My commitment to staying abreast of product knowledge and company policies through consistent training underscored my dedication to delivering top-tier customer service and staying aligned with SKF's ethos of excellence.

Mila Schön Concept, Mariella Burani le Sportive e DB9 collections.In my role as a Showroom Sales Assistant, I excelled in acquiring and retaining clients especially from the Middle East and Russian markets. With a keen eye for client preferences, I confidently curated collections to match their discerning tastes, ensuring a personalized and engaging experience.Independently handling the entire sales process, from preparation to closure, I maintained a high level of autonomy and precision. Beyond sales, I orchestrated successful press events, meticulously coordinating styling shoots by liaising with photographers, model agencies, and managing sample inventory. These efforts seamlessly translated into elevated brand representation and increased client engagement.

During the exhilarating Torino 2006 Winter Olympics and Paralympic Games, I served as a dedicated Tourist Information Officer, leveraging my multilingual proficiency and specialized skills to ensure a seamless experience for visitors from around the globe.Fluency in multiple languages, including English and French, allowed me to effortlessly communicate with a diverse international audience, providing comprehensive assistance, guidance, and information. I adeptly navigated cultural nuances while delivering top-tier customer service, catering to the unique needs of tourists and enhancing their overall event experience.In this dynamic role, I honed skills in rapid problem-solving, efficient coordination, and delivering accurate, timely information in a fast-paced and high-pressure environment. My tenure as a Tourist Information Officer was not just about offering guidance but fostering a warm, welcoming atmosphere, contributing to the success of this globally acclaimed event.