Executive leadership of technology development, innovation, marketing, and employee development

Solution finder and growth agent to transform member and customer experiences at banks and credit unions- Member of the executive leadership team to drive ongoing growth and optimized operations- Implement CRMNEXT SaaS solutions, integrating with new and legacy systems using REST APIs and other connector technologies- Account management, ongoing sales growth, and fostering adoption at customer sites- Build the product solutions, customer success, and support organization from ground-up- Operational management of the Raleigh HQ- Manage customer relationships, P&L, billing and accounting

Trusted advisor and solution-finder for digital+human transformation- Create and execute customized strategies to accelerate enterprise-wide digital transformation in banking & financial services, insurance, healthcare, and other verticals- Utilize industry-leading product management techniques to deliver customer-centric digital solutions - Construct working strategies for organizational excellence - focusing on human talent, technology adoption, and the way things get done- Executive leadership consulting for driving change, product innovation, and market strategies - Commissioned research, training workshops, and conferences

Led global teams of technologists, product owners, scrum masters, and architects to deliver digital solutions for opening new accounts and moving money- Accelerated the adoption of Agile practices - Executed all stages of the product development lifecycle - Collaborated with executive leadership to drive organization-wide programs- Orchestrated ongoing innovation and new product development

- Led cross-functional teams of product managers/owners, designers, technologists, and project managers to create and execute BB&T's mobile & digital strategy- Evolved BB&T's online account opening & registration services for multiple financial products- Accelerated and improved the product development lifecycle using industry-leading concepts and best practices (mobile first, design thinking, agile methodology, structured innovation, intellectual property generation, and more)- Intrapreuner for BB&T's mobile & digital strategy & services, engaging partners across lines of business- Developed & launched BB&T's award-winning Mobile Suite including Text Banking, Mobile Web, Apps for iPhones, iPad, BlackBerry and Android, Mobile check deposit, and Alerts services.

Contracted to BB&T. Advisory role in setting up BB&T's mobile banking and alerts strategy. Set the foundational architecture for the bank's mobile platform.

- Led the Wireless & Mobile Solutions group tasked to develop new security management software for enterprises adopting wireless and mobile technologies.- Develop and execute go-to-market strategy and build pipeline for future growth. - Establish long-term customer relationships with C-level executives, and strategic partnerships with relevant third parties. - Drive thought leadership in press and analyst communities.- Develop and communicate CA’s global strategy for emerging technologies including neural networks, machine learning, wireless LAN, RFID, mobile devices, smartphones, web services, and grid computing. - Incubated new products and monetization strategies. - Develop strategic technology partnerships with key customers and partners, and drive thought leadership in press and analyst communities.- Engage with customers to successfully implement new technology solutions. Lead a team of specialists and train pre-sales teams and consultants.- Successfully implemented CA’s business intelligence solutions utilizing neural network-based predictive analysis methods- Developed demonstrations, presentations, and prototypes that were used for customer meetings, trade shows, and conferences

Manage technology projects commissioned by local businessesIncrease awareness of technology program at trade shows and educational events

- Substance abuse rehabilitation- Youth development - focus on spiritual growth, vocation, and family relationships- Aid and support - deliver food & clothing- Music and worship leading

- Analyze the software industry in the Asia Pacific region- Utilize various analysis and presentation tools - pivot tables, charting tools, spreadsheets, etc. - to portray the condition and futures of software companies and technologies

- Customize financial accounting solutions using report generators, Xtreive, SQL, and Access- Train customers on-site- Manage daily operations