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Sumit Dhyani Email & Phone Number
Solutions Consultant
at
Colab91
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
Solutions Consultant
Location
Dehradun, Uttarakhand, India
Company size
Who is Sumit Dhyani? Overview
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Quick answer
Sumit Dhyani is listed as Solutions Consultant at Colab91, a with 2 employees, based in Dehradun, Uttarakhand, India. AeroLeads shows a matched LinkedIn profile for Sumit Dhyani.
Sumit Dhyani previously worked as Production Support Analyst at Basware and Technical Support Associate at Basware. Sumit Dhyani holds Bachelor'S Degree, Computer Science from College Of Engineering Roorkee.
Company email context
Email format at Colab91
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Colab91
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Profile bio
About Sumit Dhyani
Work in an environment that is innovative, challenging, rewarding, and offers a variety of opportunities within a creative environment, where I can continue to develop my skills. Contribute to the success of the organization, which is dynamic and well known. Bringing sound knowledge of business and technical expertise, as well as man-management, decision-making, and communication skills.
Listed skills include Leadership, Customer Experience, R, Client Relations, and 20 others.
Current workplace
Sumit Dhyani's current company
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Colab91
8 roles
Sumit Dhyani work experience
A career timeline built from the work history available for this profile.
Production Support Analyst
● Manage and resolve technical 2nd line support tickets for a SaaS based purchase-to-pay solution, collaborating with 3rd line/solution consultants for intricate issues.● Perform testing and reproduction of issues, ensuring correctness of configurations.● Identify recurring issues and suggest them for problem management with 3rd line.● Assess knowledge base content relevance and timeliness, contributing to improvements.● Recognize areas for improvement in ticket processing and propose enhancements.● Maintain a customer-level overview within the team's working queue.● Use various information sources to understand the customer journey and situation.● Manage customer expectations regarding case resolution and SLA’s.● Consult knowledge base articles/documentation to solve complex support tickets.● Worked with the Delivery team and accepted support handovers.● Implement and deliver low-medium complexity solutions and interfaces according to the defined requirements.● Assesses client requirements and procedures, such as enhancements or maintenance.● Technologies used in the project are XML, Oracle SQL and RESTful API’s. Tools used in the Project are Basware Invoice Automation, Visual studio, Postman, Dynatrace, Splunk, Service Now, JIRA Confluence and WinSCP.
Technical Support Associate
Key roles & responsibilities-Monitoring fluctuations in the operational management dashboard-Contributing to quality management initiatives with the team-Dealing with support escalations raised through Service Now/Email/Phone/Chat-Invoice validation through XML-Working with Peppol, CloudScan, and OpenText E-invoices
Oct 2021 - May 2023
Application Support Trainee
Apr 2021 - Oct 2021
Application Support Specialist
Oct 2019 - Dec 2020
Internship Trainee
Jun 2018 - Aug 2018
Associate
Jun 2017 - Aug 2017
Jun 2015 - Aug 2015
3 education records
Sumit Dhyani education
Bachelor'S Degree, Computer Science
Diploma, Mechanical Engineering
FAQ
Frequently asked questions about Sumit Dhyani
Quick answers generated from the profile data available on this page.
What company does Sumit Dhyani work for?
Sumit Dhyani works for Colab91.
What is Sumit Dhyani's role at Colab91?
Sumit Dhyani is listed as Solutions Consultant at Colab91.
Where is Sumit Dhyani based?
Sumit Dhyani is based in Dehradun, Uttarakhand, India while working with Colab91.
What companies has Sumit Dhyani worked for?
Sumit Dhyani has worked for Colab91, Basware, Medtrail, Air India Limited, and Ienergizer.
How can I contact Sumit Dhyani?
You can use AeroLeads to view verified contact signals for Sumit Dhyani at Colab91, including work email, phone, and LinkedIn data when available.
What schools did Sumit Dhyani attend?
Sumit Dhyani holds Bachelor'S Degree, Computer Science from College Of Engineering Roorkee.
What skills is Sumit Dhyani known for?
Sumit Dhyani is listed with skills including Leadership, Customer Experience, R, Client Relations, Electronic Invoicing, Soft Skills, Data Analysis, and Business Development.
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