Sumitesh Kumar Email & Phone Number

Noida, Up, In

Data Management: Managing and maintaining data workflows, developing and maintaining databases, ensuring data accuracy, consistency, and availability for analysis. Reporting and Analysis: Creating reports and dashboards to provide insights to stakeholders, analyzing data trends and patterns, and making recommendations based on data analysis. Process Improvement: Identifying and implementing process improvements to increase efficiency and reduce errors in data management and analysis. Communication and Collaboration: Working closely with other departments and teams within the organization to gather requirements, understand data needs, and ensure that data is used effectively to inform decision-making. Technology Skills: Demonstrating proficiency with relevant technology tools, such as data visualization software, database management tools, and programming languages. Project Management: Managing and coordinating data-related projects, ensuring that they are delivered on time, within budget, and to the required level of quality. Compliance: Ensuring that data management and analysis comply with regulatory and legal requirements.

Understanding Healthcare Requirements: Collaborate with healthcare clients to understand their business and technology requirements and develop cloud-based solutions using Microsoft Azure that meet their needs.Cloud Solution Design: Design and develop cloud-based solutions for healthcare clients using Microsoft Azure, leveraging Azure's capabilities for data storage, analytics, and machine learning.Product Demonstrations: Conduct product demonstrations and presentations to healthcare clients, showcasing the value and benefits of cloud-based healthcare solutions using Microsoft Azure.Proposal Development: Collaborate with the sales team to develop proposals and respond to customer RFPs (request for proposals), ensuring technical accuracy and alignment with customer requirements.Proof of Concept Development: Develop and execute proof of concept (POC) projects to demonstrate the value and feasibility of proposed solutions using Microsoft Azure.Technical Account Management: Work with healthcare client’s post-sales to ensure successful implementation and adoption of cloud-based healthcare solutions using Microsoft Azure.Compliance and Security: Ensure that cloud-based healthcare solutions comply with relevant regulations and standards and implement appropriate security measures to protect sensitive data using Microsoft Azure.Industry Expertise: Maintain a deep understanding of healthcare industry trends and developments, as well as the technical capabilities of Microsoft Azure, to stay current and provide valuable guidance to clients.Partner Enablement: Collaborate with Microsoft partners to enable them to effectively sell healthcare solutions using Microsoft Azure to clients.

Understanding Customer Needs: Collaborate with the sales team to understand customer requirements and provide technical guidance on how Microsoft Azure can meet their business needs.Technical Solution Design: Design and develop technical solutions that align with customer goals and requirements, leveraging the capabilities of Microsoft Azure.Product Demonstrations: Conduct product demonstrations and presentations to customers, showcasing the value and benefits of Azure solutions.Proposal Development: Collaborate with the sales team to develop proposals and respond to customer RFPs (request for proposals), ensuring technical accuracy and alignment with customer requirements.Proof of Concept Development: Develop and execute proof of concept (POC) projects to demonstrate the value and feasibility of proposed solutions.Technical Account Management: Work with customers post-sales to ensure successful implementation and adoption of Azure solutions.Industry Expertise: Maintain a deep understanding of industry trends and developments, as well as the technical capabilities of Azure, to stay current and provide valuable guidance to customers.Partner Enablement: Collaborate with Microsoft partners to enable them to effectively sell Azure solutions to customers.Technical Leadership: Provide technical leadership to the sales team and other stakeholders, sharing best practices and insights to help drive successful customer outcomes.

Leading and executing sales strategies to promote Microsoft Dynamics ERP solutions to new and existing customers.Developing and maintaining relationships with key stakeholders and decision-makers within customer organizations, as well as building a strong pipeline of potential customers.Collaborating with internal teams, such as implementation consultants, project managers, and technical resources, to ensure successful implementation and adoption of Microsoft Dynamics ERP solutions.Providing guidance and mentorship to junior sales team members to enhance their skills and knowledge.Conducting complex product demonstrations and presentations to showcase the features and benefits of Microsoft Dynamics ERP solutions to potential customers.Participating in industry events, trade shows, and other networking opportunities helps generate leads and expand the customer base.Keeping up to date with industry trends and developments, as well as competitor products and offerings, to inform sales strategies and tactics.Providing accurate sales forecasts and reports to senior management to support business planning and decision-making.Contributing to the development of sales collateral, including presentations, proposals, and marketing materials, and supporting the development of pricing and contract negotiation strategies.Delivering exceptional customer service and maintaining a professional demeanor during all customer interactions.

Developing and executing sales strategies to promote Microsoft Dynamics ERP solutions to new and existing customers.Conducting product demonstrations and presentations to showcase the features and benefits of Microsoft Dynamics ERP solutions to potential customers.Working closely with customers to understand their business needs and tailor solutions to meet their specific requirements.Collaborating with internal teams, such as implementation consultants and project managers, to ensure successful implementation and adoption of Microsoft Dynamics ERP solutions.Developing and maintaining strong relationships with key stakeholders and decision-makers within customer organizations.Keeping up to date with industry trends and developments, as well as competitor products and offerings.Participating in industry events, trade shows, and other networking opportunities helps generate leads and expand the customer base.Providing accurate sales forecasts and reports to senior management to support business planning and decision-making.Contributing to the development of sales collateral, including presentations, proposals, and marketing materials.Delivering outstanding customer service and maintaining a professional demeanor during all customer interactions.

Contacting customers who have outstanding debts and attempting to collect payment.Negotiating payment plans with customers who are unable to pay the full amount owed.Maintaining accurate and up to date records of customer contact and payment information in a database or other system.Responding to customer inquiries regarding their account balances and payment histories.Collaborating with internal teams, such as customer service or billing, to resolve customer issues and disputes.Following up with customers regarding payment plans, payment reminders, and overdue balances.Staying up to date with relevant laws and regulations related to debt collection practices.Providing exceptional customer service and maintaining a professional demeanor during customer interactions. Consistently achieving or exceeding individual and team goals related to debt recovery and customer satisfaction.Identifying process improvements and recommending changes to enhance collection efforts and customer experience.

Providing technical assistance and support to customers who are experiencing technical issues.Troubleshooting and resolving technical issues by identifying the problem, researching solutions, and guiding customers through corrective steps.Communicating with customers via phone, email, or chat to provide support and ensure customer satisfaction.Escalating complex technical issues to higher-level support teams for further investigation and resolution.Maintaining detailed documentation of customer interactions, technical issues, and resolutions in ticketing systems or other customer support platforms.Collaborating with cross-functional teams, such as testing and quality assurance, to identify and resolve product issues.Keeping up to date with product and technology developments to ensure technical knowledge and skills remain current.Contributing to the development and maintenance of internal knowledge management systems and support documentation.Providing training and guidance to customers on product features and best practices.