Sumit Garg

Sumit Garg Email and Phone Number

Corporate Vice President and Head - Axis Operations @ Max Life Insurance Company Limited
Gurugram, HR, IN
Sumit Garg's Location
Gurugram, Haryana, India, India
Sumit Garg's Contact Details

Sumit Garg personal email

n/a

Sumit Garg phone numbers

About Sumit Garg

• High-performing management executive with expertise in Operations, Bancassurance Sales, Project Management, Customer Retention, Customer Service, Procurement, Projects, Cross Sell, MIS, building & optimizing organizational processes. • Skilled strategist who builds strategic plans and then puts these into workable solutions, and benchmarks performance against key targets/goals.

Sumit Garg's Current Company Details
Max Life Insurance Company Limited

Max Life Insurance Company Limited

View
Corporate Vice President and Head - Axis Operations
Gurugram, HR, IN
Sumit Garg Work Experience Details
  • Max Life Insurance Company Limited
    Corporate Vice President And Head - Axis Operations
    Max Life Insurance Company Limited
    Gurugram, Hr, In
    View
  • Canara Hsbc Oriental Bank Of Commerce Life Insurance Company
    Vice President And Head – Customer Experience & Retention
    Canara Hsbc Oriental Bank Of Commerce Life Insurance Company Mar 2018 - Present
    Gurgaon, India
    Customer Experience management and enhancement, Persistency and Renewal Collection, Surrender Retention, Inbound and Outbound Call Centre, Complaint and Query Management, Customer Communication
    View
  • Pnb Metlife India Insurance Co. Ltd
    Zonal Sales Manager
    Pnb Metlife India Insurance Co. Ltd Oct 2015 - Mar 2019
    Gurgaon
    Responsible for delivery of Sales plan, Persistency and Product Mix by working with Sales Team (800 people) and Bank Partners (PNB, J&K Bank, Karnataka Bank) from approx 1800 Branches.
    View
  • Pnb Metlife India Insurance Co. Ltd
    Associate Director Of Operations
    Pnb Metlife India Insurance Co. Ltd Apr 2013 - Oct 2015
    Gurgaon, India
    Responsible for Customer Retention, Remittance Operations, Procurement and MIS
    View
  • Metlife
    General Manager - Customer Retention
    Metlife Jan 2010 - Mar 2013
    Gurgaon, India
    a. Management of Renewal Collections, and persistency of policies: Reaching customer through Call Centre, Customer contactibility and communication, Propensity model, working with Sales / Bank Partners, Branch Teams, collection agencies.b. Conservation of customers opting for withdrawalsc. Communication framework for the companyd. Welcome Calling and pre-issuance call for policy issuancese. Procurement and Vendor Management: Centralized Procurement for company, administration of procurement policies, vendor evaluation and management.f. MIS, R&R delivery and fulfilment, Commissions processingg. Distribution Operations : Corporate Agent, Broker, Individual agent licensing and processingh. Remittance Operations : Administration, introduction, and processing of premium payment modes including Online, Direct Debit, ECS, ACH, collection through Bank partners, NEFT, IMPS
    View
  • Metlife India Insurance
    Chief Manager : Projects, Mis And Service Quality
    Metlife India Insurance Dec 2007 - Jan 2010
    a. Projects: Outsourcing projects, new system execution projects, system testing, rollout of new products and distribution relationships. Included tracking of projects plans and execution of plans in co-ordination with IT and various stakeholders. b. Service Quality: Driving the function of Quality in Operations by initiation of Quality Checks within various functions with special emphasis on Customer Service.c. MIS and Commissions: Reporting of organization business MIS’s, MIS to Bank and Channel partners. Scope also includes various Dashboards for organization and Commission payout processing,
    View
  • Abn Amro Bank
    Manager : Wealth Operations
    Abn Amro Bank Jul 2005 - Dec 2007
    Manager at Centralized Operations in Gurgaon heading Centralised Wealth Operations comprising Mutual Funds, Bancassurance, and Private Client operations. KEY RESULT AREAS Mutual Funds Operations which caters to backend operations of Mutual Funds sourced through ABN AMRO Bank in India. ABN was amount top 5 distributors and had Asset under Management of INR 50000 million, customer base of 100 thousand, and revenue target of INR 1000 million.  Bancassurance Operations for Life and Non-Life insurance including Credit Card Insurance Operations. ABN was a key player in insurance referral and had arrangement with AVIVA in Life and Reliance General in Non-Life. It had customer base of 90 thousand customers. Private Client Operations processed transactions of niche segment of customers and managed Equity Processing and Mutual Fund Operations. Various activities included income and AUM reconciliation, Incentive and R&R calculation, processing of LI business, portfolio statement of customers.
    View
  • Icici Bank
    Process Manager : Regional Processing Centre
    Icici Bank Sep 2003 - Jan 2005
    • Responsible for Inward Clearing for 40 Branches in Delhi Region. • Management of ECS and EFT transactions• Responsible for reconciliation of RBI accounts, Outward Returns, and Customer Charges Unit.
    View
  • Hfcl
    Officer, Billing And Revenue Assurance
    Hfcl Aug 2002 - Sep 2003
    • MIS Reporting - Preparing MIS from Billing Dumps for decisions by higher management. Area wise Revenue Analysis, Daily Profit and Loss Account, Ageing of Debtors, OG Bar Subscribers Report, Churn Report. • Interconnect Billing Interconnect Reconciliation, Billing and liasioning with Interconnect partners. • Handling Claims Looking into claims of LSAs (Local Service Agents), DMAs (Direct Marketing Associates) and collection Agencies.
    View

Sumit Garg Skills

Mis Operations Management Management Insurance Crm Financial Analysis Relationship Management Team Management Vendor Management Human Resources Portfolio Management Process Improvement Business Analysis Sales Management Outsourcing Bancassurance Budgets Underwriting Analysis Finance Customer Satisfaction Business Process Business Strategy Recruiting Risk Management Call Centers Business Planning Employee Engagement Investments Training Microsoft Excel Life Insurance Change Management Leadership Strategic Financial Planning Banking Mutual Funds Negotiation Forecasting Business Process Improvement Sales Performance Management Cross Selling New Business Development Customer Retention Employee Relations Business Development Team Building General Insurance Strategy

Sumit Garg Education Details

  • Institute Of Chartered Accountant Of India
    Institute Of Chartered Accountant Of India
    Commerce
  • Dav College, Jalandhar
    Dav College, Jalandhar
    Commerce
  • Kundan Vidya Mandir
    Kundan Vidya Mandir
    Commerce

Frequently Asked Questions about Sumit Garg

What company does Sumit Garg work for?

Sumit Garg works for Max Life Insurance Company Limited

What is Sumit Garg's role at the current company?

Sumit Garg's current role is Corporate Vice President and Head - Axis Operations.

What is Sumit Garg's email address?

Sumit Garg's email address is su****@****ail.com

What is Sumit Garg's direct phone number?

Sumit Garg's direct phone number is +1.212.578*****

What schools did Sumit Garg attend?

Sumit Garg attended Institute Of Chartered Accountant Of India, Dav College, Jalandhar, Kundan Vidya Mandir.

What skills is Sumit Garg known for?

Sumit Garg has skills like Mis, Operations Management, Management, Insurance, Crm, Financial Analysis, Relationship Management, Team Management, Vendor Management, Human Resources, Portfolio Management, Process Improvement.

Not the Sumit Garg you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.