Sumit Gupta Email & Phone Number

London, Gb

London, England, United Kingdom

London, United Kingdom

Leading the delivery for portfolio of Telcom accounts in UKI and protect & farm business relationships of a commercial value of up to $25 M per annum. Key accounts included (OneWeb, Vodafone Business (Cable & Wireless), Colt Telecom and IHS Holdings)Build strategic executive level engagement with the client, serving as the client's strategic partner to deliver their business initiatives ranging from cloud transformation and system rationalisation to building a greenfield Enterprise B2B Telecom stack from Blueprinting to production Go-Live • Built & nurtured CXO relationship for One Web, Vodafone Business, IHS and Colt• Signed a $75M IT Services 5-year deal with an Enterprise B2B Telco customer • Accountable for P&L and CSAT for the portfolio• Affected a complete turnaround in CSAT (From 3/7 to 6.5/7) and NPS (Detractor to Promoter) in 9 months after taking over the portfolio.• Accountable for management of all aspects of the programme from Governance set up, stakeholders management, Benefits realisation, Budget & Costs , Schedule and KPIs• Built trusted advisor and partner relationships• Exceeded revenue and gross margin targets for two consecutive years

Sevenoaks, Uk

 Responsible for telecom delivery projects & programmes in BT Global Services – Market facing unit & BT Technology – Integration platform (Catering to all BT LoB’s) Responsibilities & Achievements  Built & nurtured CXO relationship for BT Global Services & BT enterprise (CEO & MD Level) Accountable for ensuring the successful execution of customer engagements for BT Global Services market facing unit & BT Technology Integration platform for all LoBs Leading the JGTM - Sell With , Sell Through initiative for Tech Mahindra with BT Global Services  Programme accountability for BT Technology – Integration platform  Executive oversight & accountability for complex engagements for BT Global Services market facing unit NOC & SRM desk for leading bank for BT global services (130 + person engagement) Enhancement , support & maintenance for BT’s trading platform (Unified Trading) Enhancement , support & maintenance for BT’s Airline Logistics Product (ALP)  Resolution ownership for any Client escalations Line Management Responsibility for Programme Managers , Project Managers & Lead Architects Entry into strategic BT Security portfolio  Peak size of overall portfolio - $20 M with P&L responsibility Peak team size of 500+ - 8-10 Locations across the globe , primarily India & UK

London, United Kingdom

• Responsible for Telecom Engagements in CRM , Portal & B2B space• Region : UK & Continental Europe• Managing a portfolio of approximately $ 18-20 Million with P&L Responsibility• Accountable for ensuring the successful execution of customer engagements in the region.• As a regional leader I am also responsible for sales enablement functions which comprises of presales, solutioning and delivery across Europe• IT Programme delivery for launch of iD Mobile brand for Dixons Carphone • Executive overview of complex engagements that involve Business Change, Transition, Transformation (Application & Infra) , System Integration and Partner Enablement• Resolution ownership for any Client escalations • Line Management Responsibility for Programme Managers , Project Managers & Lead Architects

Sevenoaks , Uk

• Customer facing accountability for Integration and B2B , team size of 250 handling more than 15 components , supporting 4 market facing units , 8 Delivery Hubs • Programme Manager in BT Integration & B2B Platform for applications delivered by Tech Mahindra Ltd which includes all B2B gateways and Strategic Mainframe Encapsulation and Publish Subscribe systems• Delivery responsibility for more than 20 major and upto 50 minor e2e releases per year using Agile Scrum Methodologies • Responsible for Partner Enablement Management for more than 550+ trading partners of B2B via the B2B gateways• Managing a distributed team over Belfast, Sevenoaks, Mumbai , Pune and Bengaluru• Responsible for Tech Mahindra sales and pre-sales in Integration and B2B area• Accountable for negotiation, signing, execution and delivery of IT services sub-contracts worth £5-6 million pounds in both Fixed Price and Time and Materials model . • Responsible for P&L of the delivery unit• Leading a transformation programme with an IT spend of more than £12-15 million , involving more than 7 complex projects with highly complex, business critical and high volume systems • Responsible for Execution and compliance of multi-million pound contracts of BT with various vendors • Delivered Business Services include • Lead to Cash (L2C) and Trouble to Resolve (T2R) for host of telecom products over eBXML, Webservices and sFTP for more 475+ telecom providers •Main frame Encapsulation services for BT internal Client systems •Manage Incident, Service Request , problem Management services for critical BT Global Services clients •Placing orders for variety of products and services with host of suppliers

Sevenoaks , Uk

• Managing Design, Delivery, Partner Enablement Services and Application Support for highly complex and high volume B2B gateways• Business Critical Systems include B2B gateways (eBXML, Webservices , FTP , email , Rosettanett) gateways for all BT MFUs / LoBs • Application Support responsibility for highly critical business applications on 24x7x365 basis. one of which include Openreach B2B gateway which is the backbone of UK Telecom Industry (90% of UK will be unable to place any orders or raise faults for their telecom services in fixed line voice and data space)• Application Support for complex and high volume applications . B2B Gateways had a combined customer/supplier base of 550+ with 3.5 million transactions a day • Responsible for funding agreements, resource agreements , Billing of both Time and Materials as well as Fixed Price contract• Managing a peak team size of 110+ people distributed over 5 geographical locations Includes delivery of projects using Axway SGI, Oracle B2B and WLI technologies• Responsible for successful delivery of openreach Supplier Southside gateway which is used for placing civil engineering contracts worth £1 Billion• At any given time this involves delivery management of upto 10 Workpackages

Master Of Business Administration (Mba), Finance And Systems, A+

Activities and Societies: Elected Rep in IIT Council. Member of Placement committee

Bachelor Of Engineering (Be), Mechanical Engineering, A+

Activities and Societies: Council Member of IEEE Chapter; Elected Photography club secretary (Elected by electoral college of MIT Student.