Sumith S Email & Phone Number

Kovalam, Trivandrum, Kerala, India

Assisted in front office operations, including guest check-in/check-out, reservation management, and concierge services, ensuring a seamless and welcoming guest experience. Supported the food and beverage service team by taking orders, serving guests, and ensuring adherence to high standards of service quality and hygiene, contributing to an exceptional dining experience. Gained hands-on experience in food production and housekeeping, assisting with meal preparation, kitchen operations, and maintaining cleanliness and organization throughout the resort, enhancing overall operational efficiency.

Trivandrum, Kerala, India

Efficiently processed and managed dental claims, ensuring accuracy and compliance with industry regulations, resulting in a high approval rate and timely reimbursement. Conducted thorough account reconciliation, identifying discrepancies and implementing corrective actions to maintain accurate financial records and streamline billing processes. Collaborated effectively with insurance providers and dental offices to resolve claim issues, provide clear explanations of billing procedures, and facilitate smooth communication, enhancing overall service quality

Kochi, Kerala, India

Efficiently managed customer inquiries across call, email, and chat platforms, ensuring timely and accurate resolutions to enhance customer satisfaction and loyalty. Achieved "Bright Beginning" recognition for exceptional customer service, reflecting a commitment to excellence and a strong ability to meet and exceed performance targets. Demonstrated strong problem-solving skills and effective communication, successfully resolving complex issues and providing clear, concise information to customers, contributing to a positive customer experience.

Bachelor'S Degree, Hotel And Cattering Management

Advanced Diploma In Cyber Security With Ceh, Cybersecurity, A+