Sumitha Kamireddy Email & Phone Number

About the company: http://www.cruxprestress.com/index.htmlMaintained relations with the company and working as a freelance consultant. Continued working due to my previous track record in helping them achieve a smooth and efficient flow in their supply chain. Helped the company transition into a digital platform.

Hyderabad Area, India

• Reduced the WIP inventory by 23% through the implementation of kanban systems.
• Reduced freight expenditure by 18% by analyzing the truck routes and delivery schedules.
• Used change management techniques to assist logistics team with alterations in packaging size & capacity to withstand the increase in production volume.
• Recognized as the Change Management Expert in the team.
• Maintained a detailed project schedule including administrative tasks.
• Managed inventory for systems and machinery required by construction and manufacturing industries.

Melbourne, Victoria, Australia

• Increased sales through ‘customer-first approach’ which helped in increasing overall company profits.
• Deployed a FIFO (First-in, First-out) Strategy to manage perishable goods in order to reduce wastage.
• Reduced man-hours through effective rostering by utilising casuals and part-timers thereby reducing payroll costs with no change in store-efficiency.
• Audit, process, and reconcile charges on invoices received.
• Building relations with regular customers to bring in large catering orders.
• Shared best practices for sales and customer service with other team members.

Greater Boston Area

• Implemented a lean system to reduce the lead-time, aimed at achieving 95% accurate transit time data.
• Conducted SWOT analysis to introduce Electronic-Document Filing system to the company and approximated their savings of 105K USD annually.
• Monitored Inventory, handled inventory adjustments and documented Quality Issue Reports (QIR) by coordinating with warehouse executives.
• Documented detailed SOPs for processes within the logistics department.

Greater Boston Area

• Understand and uphold all University and residence hall rules, regulations, and policies.
• Document student concerns and notify the supervisors in a timely fashion.
• Respond to crises as they occur on the floor and in the building.
• Mediate conflicts amongst residents as they arise.
• Notify supervisor immediately of any conflict that may escalate.
• Escalate necessary situations to appropriate supervisor immediately.

Hyderabad Area, India

• Support Analyst in the Incident Management Team for Microsoft Supply Chain (MSCIS), managed many applications- Reverse Logistics, E-commerce, Direct Shipment etc.
• Reduced total number of incidents by 21% by handling 20+ critical calls daily and consistently met high service standards.
• Exceeded issue-resolution targets and achieved exemplary customer satisfaction scores, consistently scoring between 95% and 100% on all calls (outperforming average of 90%).
• Supervised Reverse logistics and generated Data Analysis Reports.
• Managed E-commerce site to ensure the site is maintained and updated to maximize customer engagement.
• Developed a tool for easy schedule and resource management within the project.

Hyderabad Area, India

• Maintained the existing software products, installed and customized the software.
• Contributed to the reports outlining the feasibility and cost-benefit analysis of new software.
• Tested the developed software using test management or automated test tools.
• Learned how to budget and schedule a new design and the Software Development Life Cycle (SDLC)
• Gained practical working knowledge of.NET Technologies & RDBMS with interface designing & implementation.

Graduate Certificate In Supply Chain Management, Logistics, Materials, And Supply Chain Management, 3.47

Master Of Science In Engineering Management, Logistics And Operations, 3.47

Related Coursework: Engineering Project Management, Operations Research, Global Supply Chain Management, Economic Decision Making.

Bachelor Of Technology In Electronics And Communication Engineering, Electrical And Electronics Engineering

Activities and Societies: • Student Member - Indian Society Of Electronic And Communication Engineer’s club • Actively participated in the.